Error Codes

Last updated: 2020-08-04 09:53:07

    Description

    When an image fails to be downloaded, X-ErrNo contained in the header of the response packet refers to the error code field. In this case, you can handle the error according to the following list.

    Error Codes

    Error Codes upon download

    Error Code Description Action
    -103 Invalid request. The request packet cannot be recognized. Check the content of the request.
    -104 Invalid APPID. The APPID contained in the URL is invalid, or the domain name is not bound to the APPID. Check whether the APPID is correct.
    -105 Invalid style name. The style name or alias specified in the URL is not set. Check the style configuration or style name.
    -106 Invalid URL. The URL format is invalid. Check the URL format.
    -107 Invalid Host header field. Check whether Host is correct.
    -108 Invalid Referer. Check the Referer configuration.
    -109 Invalid style name ID. The image corresponding to the style name is not found. This style name may have been added after the image was uploaded, and therefore data corresponding to this style name could not be generated when the image was uploaded. N/A
    -110 The image is blocked. N/A
    -120 Data returned by the origin server is exceptional during origin-pull, and consequently image data cannot be properly retrieved. Check the data on the origin server.
    -124 A download offset error has occurred. The setting of Range (checkpoint restart offset) for the HTTP request may be incorrect. Check the checkpoint restart offset setting.
    -154 Download is prohibited for this URL by the original image protection mechanism. Use the style to access the image.
    -156 Forcible execution of the 302 process. N/A
    -162 The business configuration is in arrears, and image downloading is prohibited. Top up your account promptly.
    -163 The business configuration does not exist. Check relevant configuration items.
    -164 The request frequency is too high. Reduce the request frequency, or submit a ticket to contact us.
    -165 Aggressive download requests are restricted. N/A
    -166 The message format is invalid. N/A
    -167 The image file is too large and cannot be downloaded. Reduce the size of the file.
    -168 The image file is too large and cannot be downloaded. Reduce the size of the file.
    -441 Unsupported image format. Image failed to compress. Use a CI supported image format for image processing. Valid formats are: jpg, bmp, gif, png, and webp.
    -442 The image size exceeds the limit. Ensure that image dimensions are equal to or less than 9,999 pixels.
    -443 Unsupported image format Use a supported image format. For details, see Rules and Limits.
    -447 Image resolution exceeds the limit or the GIF file contains too many frames. Limit image dimensions to 9999 pixels (limit the frame number of GIF files).
    -901 Compression timeout. N/A
    -902 Origin-pull times out. Specifically, when the image storage feature forwards a request to the developer’s origin server, the timer expires before a response is received. Check the origin server data or origin-pull configuration.
    -5062 The image may be illegal. Check whether the content of the image is illegal.
    -6101 The image does not exist, is not uploaded, or has been deleted. Check the source data of the request.
    -29033 The download request does not contain a valid range. N/A
    -29034 The download offset is greater than the file size. N/A
    -29214 Frequency control is triggered. Reduce the request frequency, or submit a ticket to contact us.
    -40168 The original image is null. Check the raw data of the request.
    -46152 The bucket name is invalid. Check whether the bucket name is valid.
    -46154 The APPID is invalid. Check whether the APPID is valid.
    -46614 Downloading is not allowed for a file that is being uploaded. Send the download request after the file has finished uploading.
    -46617 A blocked entry is hit. Check whether the content of the image is illegal.
    -46618 Signature authentication fails. Check whether the signature is correct.
    -46619 The signature is expired. Update the signature.
    -46620 The bucket is blocked. Your bucket is blocked. Submit a ticket for further assistance.
    -46621 The file is blocked. Your resource is blocked. In this case, submit a ticket to contact us.
    -46627 The user is currently blocked. Your account is blocked. In this case, submit a ticket to contact us.
    -46628 The file does not exist. Check whether the file to be downloaded exists.
    -46642 The APPID does not exist. Check whether the APPID is correct.
    -46646 The file is blocked. The file is blocked. Check whether the content of the file is illegal.

    Error codes in persistence processing

    Error Code Description Action
    -60998 An image processing parameter is invalid. Check whether image processing rules are correct.
    -60997 The number of image processing rules exceeds the limit. Persistence processing currently supports a maximum of five rules. Therefore, ensure that at most five rules are configured.
    -60996 The file is too large to process. Ensure that the file size is equal to or less than 32 MB.
    -60987 Failed to retrieve the image. Check the URL of the image.
    -60983 Invalid host. Check the host.
    -60972 Invalid region. Check if the region in the request supports CI. For more information on regions that support CI, see Regions and Domain Names.
    -60967 The image style does not exist. Check the image style.
    -60957 The number of used styles exceeds the limit. Currently, a maximum of 100 styles are supported. If you need more styles, contact us.
    -60955 Invalid URL. Check whether the URL is correct.
    -60950 No file is specified. Specify the file to be processed in the request.
    -60949 The request rate is too high. Reduce the request rate. To increase the rate limit, contact us.
    -60948 The account is blocked. Your account is blocked. Submit a ticket for further assistance.
    -60938 Incomplete signing information. Check the required items in the signing information.
    -60936 The request is denied. AccessDenied.
    -60932 The signature is incorrect. The signature is incorrect. In this case, check whether the signing information matches.
    -62999 Invalid image format. Check whether the image format is valid.

    For information on COS error codes, see COS Error Codes.

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