CreateTroubleInfo

Last updated: 2020-07-31 11:17:38

1. API Description

Domain name for API request: trtc.tencentcloudapi.com.

This API is used to create exception information.

A maximum of 20 requests can be initiated per second for this API.

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2. Input Parameters

The following request parameter list only provides API request parameters and some common parameters. For the complete common parameter list, see Common Request Parameters.

Parameter Name Required Type Description
Action Yes String Common parameter. The value used for this API: CreateTroubleInfo.
Version Yes String Common parameter. The value used for this API: 2019-07-22.
Region Yes String Common parameter. For more information, please see the list of regions supported by the product. This API only supports: ap-guangzhou
SdkAppId Yes String Application ID
RoomId Yes String Room ID
TeacherUserId Yes String Teacher user ID
StudentUserId Yes String Student user ID
TroubleUserId Yes String ID of the user (teacher or student) with exception.
TroubleType Yes Integer Exception type.
1: exceptional video
2: exceptional audio
3: exceptional video and audio
5: exceptional room entry
4: course switch
6: help seeking
7: problem feedback
8: complaint
TroubleTime Yes Integer UNIX timestamp when the exception occurred in seconds.
TroubleMsg Yes String Exception details

3. Output Parameters

Parameter Name Type Description
RequestId String The unique request ID, which is returned for each request. RequestId is required for locating a problem.

4. Example

Example1 Creating exception information

Input Example

https://trtc.tencentcloudapi.com/?Action=CreateTroubleInfo
&SdkAppId=1400188366
&RoomId=1587879309
&TeacherUserId=1587882309
&StudentUserId=123456
&TroubleUserId=123456
&TroubleType=1
&TroubleTime=87654321
&TroubleMsg=VoiceException
&<Common request parameters>

Output Example

{
  "Response": {
    "RequestId": "56b89272-cdff-46a3-a399-87ec6f209b53"
  }
}

5. Developer Resources

API Explorer

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Command Line Interface

6. Error Code

The following only lists the error codes related to the API business logic. For other error codes, see Common Error Codes.

Error Code Description
AuthFailure.UnRealNameAuthenticated Identity verification has not been completed, so this operation is not allowed.
InternalError Internal error.
InternalError.BackendFail Failed to access the backend service.
InternalError.BackendTimeOut Backend service access timed out.
InternalError.DBError An error occurred while querying the database.
InvalidParameter Invalid parameter.
MissingParameter Missing parameter.

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