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Privacy Policy

Last updated: 2024-03-11 14:33:44

    1. Introduction

    This Module applies if you use the Optical Character Recognition feature (“Feature”). This Module is incorporated into the privacy policy located at “Privacy Policy”. Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.

    2. Controllership

    The controller of the personal information described in this Module is as specified in the Privacy Policy.

    3. Availability

    This Feature is available to users globally but primarily intended for users located in the same country/region as the selected service region for optimal performance.

    4. How We Use Personal Information

    We will use the information in the following ways and in accordance with the following legal bases:
    Personal Information
    Use
    Legal Basis
    Monitoring Data: AppID, interface name, result, callID, start and end call time, region, fee, interface call volume
    We use this information for billing and metering purposes. Please note that this data is stored and backed up in the TencentDB for MySQL feature.
    We process this information as it is necessary for us to perform our contract with you to provide the Feature.
    Operation and Maintenance Log: APPID, Call ID, timestamp, single step debugging information, desensitization request and response
    We use this information to ensure the Service functions as required and to analyze the reasons for errors or failures and troubleshoot such problems. Please note that this data is stored and backed up in the Elasticsearch Service feature.
    We process this information as it is necessary for us to perform our contract with you to provide the Feature.
    Identification Data: any identification-related information provided, such as name, address, identification number, country, date of birth, biometric information (e.g. face images) and photos.
    We use this information to improve and optimize the training models and algorithms which this Feature and our other features rely upon and provide end users with a safer and more convenient user registration process.
    It is in our legitimate interests to process this information to improve the accuracy of our models and algorithms.  To the extent this information includes any sensitive personal data, we process  the end user’s explicit consent which shall be obtained by the customer on our behalf.

    5. How We Store and Share Personal Information

    As specified in the Privacy Policy.

    6. Data Retention

    We will retain personal information in accordance with the following:
    Personal Information
    Retention Policy
    Monitoring Data
    Stored for 2 years.
    Operation and Maintenance Log
    Stored for 3 months.
    Identification Data
    Stored for 30 days.

    7.Special Conditions

    In order for us to process Identification Data provided by you and/or your end users for the purposes of improving and optimizing the models and algorithms which this Feature and our other features rely upon, you must ensure and represent, warrant and undertake that all necessary consents (including explicit consent, if applicable) of your end users are obtained on our behalf in respect of such processing. To the extent you or end users do not consent to such processing, please do not continue with your use of the Feature. You also agree that you will indemnify and hold Tencent harmless from and against all claims, liabilities, costs, expenses, loss or damage (including consequential losses, loss of profit and loss of reputation and all interest, penalties and legal and other professional costs and expenses) incurred by Tencent arising directly or indirectly from a breach of this requirement.
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