Third Party Information
Last updated:2026-02-05 10:18:18
Question
What Third Parties does Tencent Cloud use to provide your services?
Answer
We use various third parties (internal and external) to provide Tencent Cloud to you and these may change from time to time (please see the Privacy Policy and Data Processing and Security Agreement for more detail).
Such third parties include:
(1) Entities providing data center services and infrastructure
The entities listed below provide the data center and infrastructure for Service Regions and on which the Tencent Cloud services run.
Entity / Party / Recipient Category | Processing Location and associated Service Region (if applicable) |
Aceville Pte Limited | Singapore |
Tencent Cloud LLC | United States |
Tencent (Thailand) Company Limited | Thailand |
Glorybird India Private Limited | India |
Kite Bird Korea Yuhan Hoesa | Korea |
Glory Bird Japan GK | Japan |
PETRICHOR TELECOMUNICAÇÕES BRASIL LIMITADA | Brazil |
Kite Bird Germany GmbH | Germany |
Oriental Power Holdings Limited | China Hong Kong |
(2) Sub-processors and service providers that provide services to and process Content for specific Tencent Cloud features and services
For Sub-Processors that we engage to process your Content (as defined in the Data Processing and Security Agreement) for specific Features only, please refer to the “Service Regions and Service Providers” document of each specific Feature, which can be found on the relevant Feature’s “Document” page, for more information.
(3) Services Providers or Partners that provide processing activities to Administrative Information generally
The entities and parties listed below are service provider, third parties and partners that we engage to provide processing activities for Administrative Information (as defined in the Privacy Policy) generally (also see Privacy Policy for more detail).
Entity/ Party / Recipient Category | Purpose(s) of Entity’s Data Processing Activity | Processing Location |
Payment services – payment systems and processing providers | Payment processing and risk management | Singapore, South Korea (only for South Korea Customers) |
Image Frame Investment (HK) Limited | Sending of account-related messages via SMS to Tencent Cloud International account holders | Hong Kong |
Google, Inc. | United States | |
Tencent Computing (Beijing) Co., Ltd. | Providing back-end support | PRC |
Frensworkz Software Technology Co., Limited | Backend support | PRC |
Salesforce.com Singapore Pte. Ltd | Client relationship management and marketing support | Singapore |
Tencent Cloud International Pte. Ltd. | Account management | Singapore |
(4) Services Providers or Partners that provide processing activities to Administrative Information for specific Tencent Cloud features and services
In some cases, we may engage service providers or partners to process your Administrative Information (as defined in the Privacy Policy) in connection with specific Features only. Please refer to the “Service Regions and Service Providers” document of each specific Feature, which can be found on the relevant Feature’s “Document” page, for more information.
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