Customer Service

If you have any questions when using Tencent Cloud products, please contact our customer service for assistance.

• Hong Kong (China): +852 800-964-163 (toll-free)
• US: +1 888-652-2736 (toll-free)
• Other regions: +86 4009100100

Submitting a Ticket

If you encounter any OPS or technical problems when using our products, you can log in to the Tencent Cloud console and follow the on-screen prompts to submit a ticket. We will get back to you as soon as possible.
Ticket links:

• Submitting a ticket: Submit a ticket
• Viewing the status of a ticket: Ticket list