Refund Process

1. Select the product for which you want a refund

Log in to the MPS Console and select Ticket System > Submit Ticket. Enter "MPS" in the search box in the top-right corner and click MPS.

2. Select the problem category

Select Bill and Refund and click Create Now.

3. Create a ticket

Enter the problem description and click Submit Ticket. The MPS team will review your ticket and make the refund after approval.

After your ticket is successfully submitted, a dedicated member of our staff will follow up with you to process your refund application.