Last updated: 2019-12-26 16:26:27

    Refund Process

    1. Select the product for which you want a refund

    Log in to the MPS Console and select Ticket System > Submit Ticket. Enter "MPS" in the search box in the top-right corner and click MPS.

    2. Select the problem category

    Select Bill and Refund and click Create Now.

    3. Create a ticket

    Enter the problem description and click Submit Ticket. The MPS team will review your ticket and make the refund after approval.

    After your ticket is successfully submitted, a dedicated member of our staff will follow up with you to process your refund application.

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