Help & DocumentationInstant MessagingError Codes

Error Codes

Last updated: 2020-05-14 11:45:21

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1. IM SDK Error Codes

For Web SDK error codes, see Error Code Table.

General error codes

Error Code Description
0 No error.
6015 Operation in progress. Optimize the control over API calls. For example, if another initialization operation is performed before the first initialization operation is called back, the system returns this error code.
6017 A parameter is invalid. Check whether the parameter complies with requirements. For more information, check the error information to locate the specific field.
6022 Local I/O operation error. Check whether you have the read and write permissions or whether the disk is full.
6027 Incorrect JSON format. Check whether the parameters meet the requirements of the API. For more information, you can check the error information to locate the specific field.
6028 Insufficient memory. A memory leak may occur. Analyze and identify the location with high memory usage by using the Instrument tool on the iOS platform or the Profiler tool on the Android platform.
6001 PB parsing failed due to an internal error.
6002 PB serialization failed due to an internal error.
6013 The IM SDK has not been initialized. Try again after the IM SDK is initialized and the response is returned through callback.
6005 Failed to load the local database, possibly due to file corruption.
6019 Operation on the local database failed. This error may be caused by a lack of permissions for some directories or file corruption in the database.
7001 Cross-thread error. Cross-thread operations are not possible. This is an internal error.
7002 TinyId is empty. This is an internal error.
7003 Invalid UserID. A UserID cannot be empty and must be printable ASCII characters (0x20-0x7e) containing up to 32 bytes in length.
7004 The file does not exist. Check whether the file path is correct.
7005 The file size exceeds the limit. The maximum permitted size of an uploaded file is 28 MB.
7006 The file is empty. The file cannot be 0 bytes. When uploading an image, audio, video, or document, ensure that the file is generated correctly.
7007 Failed to open the file. Check whether the file exists or has been opened exclusively, which causes the SDK to fail to open it.

Account error codes

Error Code Description
6014 You have not logged in to the IM SDK or have been forcibly logged out. Log in to the IM SDK first and try again after successful callback. To check whether you are online, use TIMManager getLoginUser.
6026 This user account was not logged in during auto login. Call the login API to log in to the user account again.
6206 UserSig has expired. Get a new valid UserSig and log in again. For more information on how to get a UserSig, see Generating a UserSig.
6208 You have been logged out because your account is logged in on another device. Log in again.
7501 Login in process. For example, if another login or autoLogin operation is performed before the first login or autoLogin operation is called back, the system returns this error code.
7502 Logout in process. For example, if another logout operation is performed before the first logout operation is called back, the system returns this error code.
7503 Failed to initialize the TLS SDK due to an internal error.
7504 The TLS SDK has not been initialized due to an internal error.
7505 The TRANS packet format of the TLS SDK is incorrect due to an internal error.
7506 Failed to decrypt the TLS SDK due to an internal error.
7507 Failed to send the request to the TLS SDK due to an internal error.
7508 Request to the TLS SDK timed out due to an internal error.

Message error codes

Error Code Description
6004 Session is invalid. Check your login status when initiating getConversation. If you initiate getConversation offline, the system returns this error code.
6006 File transfer authentication failed. We recommend that you check whether the file format is correct.
6007 Failed to get the server list via FTP.
6008 Failed to upload the file via FTP. Check your network connection. If you want to upload an image, ensure that the image can be opened.
6009 Failed to download the file via FTP. Check whether your network is connected or the file or audio has expired. Currently, resource files are stored for up to 7 days.
6010 HTTP request failed. Check whether the URL is valid. You can try to visit the URL via a web browser.
6016 Invalid message elem of the IM SDK. For more information, you can check the error information to locate the specific field.
6021 Invalid object. The TIMImage object is user-generated or an incorrect value is assigned to the object.
8001 The message length exceeds the limit of 8 KB. The length of a message is the sum of the length of all elems in the message, and the length of an elem is the sum of the length of all fields of the elem.
8002 Message KEY error due to an internal error. The KEY of the network request packet is not consistent with that of the response packet.
8003 HTTP request for image conversion failed.

Group error codes

Error Code Description
8501 Invalid Group ID. A custom group ID must be printable ASCII characters (0x20-0x7e) containing up to 48 bytes in length. To avoid confusion with the default group IDs assigned by IM, a custom group ID cannot be prefixed with @TGS#.
8502 Invalid group name. A group name can be up to 30 bytes in length and must be encoded in UTF-8. If the group name contains a Chinese character, the Chinese character may be expressed in multiple bytes. Check the length of the string in bytes.
8503 Invalid group introduction. A group introduction can be up to 240 bytes in length and must be encoded in UTF-8. If the group introduction contains a Chinese character, the Chinese character may be expressed in multiple bytes. Check the length of the string in bytes.
8504 Invalid group notice. A group notice can be up to 300 bytes in length and must be encoded in UTF-8. If the group notice contains a Chinese character, the Chinese character may be expressed in multiple bytes. Check the length of the string in bytes.
8505 Invalid URL of the group profile photo. The URL of a group profile photo can be up to 100 bytes in length. You can try to access the URL via a web browser.
8506 Invalid group name card. A group name card can be up to 50 bytes in length and must be encoded in UTF-8. If the group name card contains a Chinese character, the Chinese character may be expressed in multiple bytes. Check the length of the string in bytes.
8507 The number of group members exceeds the limit allowed upon group creation and invitation. Private group: up to 200 members. Public group: up to 2,000 members. Chat room: up to 6,000 members. Audio-video chat room: unlimited. Broadcasting chat rooms: unlimited.
8508 A private group cannot be joined via application. Any group member can invite non-members to join the group without the invitees’ confirmation.
8509 You cannot invite a group member whose role is group owner. Ensure that the role field is entered correctly.
8510 You cannot invite 0 members. Ensure that the member field is entered correctly.

Relationship chain error codes

Error Code Description
9001 Invalid profile field. The profile supports standard fields and custom fields. The keyword in a custom field must contain letters and can be up to 8 bytes in length. A custom field cannot exceed 500 bytes in length.
9002 Invalid remarks. The remarks field can be up to 96 bytes in length and must be encoded in UTF-8. If the remarks field contains a Chinese character, the Chinese character may be expressed in multiple bytes. Check the length of the string in bytes.
9003 Invalid friend request. The friend request field can be up to 120 bytes in length and must be encoded in UTF-8. If the friend request field contains a Chinese character, the Chinese character may be expressed in multiple bytes. Check the length of the string in bytes.
9004 The source field of the friend request is invalid. The source field must be prefixed with “AddSource_Type_”.
9005 Invalid friend group name field. A friend group name cannot be empty, can be up to 30 bytes in length, and must be encoded in UTF-8. If the friend group name contains a Chinese character, the Chinese character may be expressed in multiple bytes. Check the length of the string in bytes.

Network error codes

Error Code Description
9501 SSO encryption failed due to an internal error.
9502 SSO decryption failed due to an internal error.
9503 SSO has not been authenticated. The login process may have not been completed. Complete the login process and then try again.
9504 Failed to compress the data packet due to an internal error.
9505 Failed to decompress the data packet due to an internal error.
9506 The call exceeds the frequency limit. You can initiate up to 5 requests per second.
9507 The request queue is full. You can initiate up to 1,000 requests at a time.
9508 The network is disconnected, no connection has been set up, or no network is detected when setting up a socket connection.
9509 A network connection has been set up, but is created repeatedly due to an internal error.
9510 Network connection setup timed out. Try again after the network recovers.
9511 The network connection setup has been rejected by the server due to frequent connection requests.
9512 No available route to the network. Try again after the network recovers.
9513 Insufficient buffer capacity for calls. The system is too busy due to an internal error.
9514 The opposite end has reset the connection, possibly because the server is overloaded. The SDK automatically initiates reconnection. Try again after the network is reconnected and the callback function onConnSucc on iOS or onConnected on Android is called successfully.
9515 Invalid socket due to an internal error.
9516 Failed to parse the IP address due to an internal error. The local imsdk_config file may be corrupted and can cause the system to read an invalid IP address.
9517 Invalid connection. The network is connected to an intermediate node or is reset by the server due to an internal error. The SDK automatically initiates reconnection. Try again after the network is reconnected and the callback function onConnSucc on iOS or onConnected on Android is called successfully.
9518 The request packet timed out when waiting to enter the sending queue. This error occurs when the network connection setup is slow or the network is frequently disconnected and reconnected. Check whether the network connection is normal.
9519 The request packet has entered the sending queue but timed out when waiting to enter the network buffer of the system. This internal error occurs because too many packets are to be sent or the sending thread is too busy to handle the packets.
9520 The request packet has entered the network buffer of the system but timed out when waiting for the server to return packets. This internal error may occur if the request packet did not leave the client device, was discarded in an intermediate route, or is dropped accidentally by the server, or the response packet is discarded by the network layer of the system.

2. Server Error Codes

Access layer error codes during SSO

Error Code Description
-302 The number of SSO connections exceeds the limit allowed. The server refused to provide services.
-10000 The delivered verification code is incorrect.
-10001 D2 expired.
-10003 A2 expired. A2 is an internal credential generated based on the UserSig. The validity period of A2 is less than or equal to that of the UserSig.
Call the TIMManager.getInstance().login API again to generate a new A2.
-10004 A2 failed to pass authentication or was filtered by a security policy when handling downstream packets.
Call the TIMManager.getInstance().login API again to generate a new A2.
-10005 The D2Key used for encryption cannot be empty.
-10006 The uin in D2 does not match the uin in the SSO packet header.
-10007 Verification code delivery timed out.
-10008 IMEI and A2 must be contained.
-10009 Invalid cookie.
-10101 The hint is delivered because D2 expired.
-10102 The screen is locked due to network disconnection.
-10103 Invalid identity.
-10104 The device is logged out automatically.
-10105 The MSFSDK is logged out automatically.
-10106 SSO decryption with D2key failed too many times. Instruct the device to reset and refresh D2.
-10107 Aggregation is not supported and a uniform error code is returned to the device. The device stops aggregation on this TCP persistent connection.
-10109 The format of the request packet is incorrect.
-10110 The SDKAppID is blacklisted.
-10111 The SDKAppID is on the service cmd blacklist.
-10112 The SDKAppID has been disabled.
-10113 The request exceeds the frequency limit allowed for the user. The frequency limit is set for the number of requests per second based on a specific protocol.
-10114 Packet loss due to system overload. The connected server has too many requests to process and therefore refuses to provide services.

Resource file error codes

Error Code Description
114000 The resource file to be sent does not exist.
114001 The resource file to be sent cannot be accessed.
114002 The file size exceeds the limit allowed.
114003 Sending canceled by the user. For example, the user logs out in the sending process.
114004 Failed to read the file.
114005 Resource file (such as an image, document, audio, or video) transfer timed out, usually due to network issues.
114011 Invalid parameter.
115066 File MD5 verification failed.
115068 Shard MD5 verification failed.

Common backend error codes

Error Code Description
60002 An error occurred when parsing the HTTP request. Check the format of the HTTP request URL.
60003 An error occurred when parsing the JSON data of the HTTP request. Check the JSON format.
60004 The request URI or the UserID or UserSig in the JSON packet is incorrect.
60005 The request URI or the UserID or UserSig in the JSON packet is incorrect.
60006 Invalid SDKAppID. Check the validity of the SDKAppID.
60007 The RESTful API call exceeds the frequency limit. Try again later.
60008 Service request timed out or HTTP request format error. Check the error and try again later.
60009 Incorrect request resource. Check the request URL.
60010 Set the UserID field of the RESTful API request to the admin account of the App.
60011 The SDKAppID request exceeds the frequency limit. Try again later.
60012 SDKAppID is required for the RESTful API. Please check the SDKAppID parameter in the URL.
60013 An error occurs when parsing the JSON data in the HTTP response packet.
60014 Account switching timed out.
60015 The type of the UserID in the request packet is incorrect. Ensure that the UserID is in string format.
60016 The SDKAppID is disabled.
60017 The request is disabled.
60018 Too many requests. Try again later.
60019 Too many requests. Try again later.
80001 The text is filtered out due to security policies. Check whether the text contains security-sensitive words.
80002 The outgoing message packet exceeds the length limit of 8 KB. Reduce the packet size and try again later.

Account error codes

Error Code Description
70001 UserSig expired. You must generate a new one. It is recommended that you set the validity period of a UserSig to no less than 24 hours.
70002 The length of UserSig is 0. Check whether the passed-in UserSig is correct.
70003 Invalid UserSig. Call the API provided on the official website to Generate a UserSig.
70005 Invalid UserSig. Call the API provided on the official website to Generate a UserSig.
70009 UserSig authentication failed, probably because the private key or key of another SDKAppID was mistakenly used to generate the UserSig. Use the private key or key of the desired SDKAppID to Generate a UserSig.
70013 The UserID in the request does not match the UserID used to generate the UserSig. You can verify the UserSig on the Auxiliary Tools page of the IM console.
70014 The SDKAppID in the request does not match the SDKAppID used to generate the UserSig. You can verify the UserSig on the Auxiliary Tools page of the IM console.
70016 UserSig authentication failed because the public key does not exist. Obtain the key in the IM console.
70020 SDKAppID not found. Check the app information in the IM console.
70050 You are attempting UserSig authentication too often. Check whether the UserSig is correct and try again after 1 minute. You can verify the UserSig on the Auxiliary Tools page of the IM console.
70051 The account is blacklisted.
70107 The requested UserID does not exist.
70114 Login is restricted for security reasons. You are attempting to log in too often.
70169 Server timed out. Try again later.
70202 Server timed out. Try again later.
70206 Invalid batch quantity in the request.
70402 Invalid parameter. Check whether required fields are specified and the values meet protocol requirements.
70403 Request failed. App admin permission is required.
70398 The number of accounts exceeds the limit allowed. To create more than 100 accounts, upgrade your app to the Pro Edition. For specific steps, see Purchase Guide.
70500 Internal server error. Try again later.
71000 Failed to delete the account. Only trial accounts can be deleted. Your current app is in the Pro Edition and therefore cannot be deleted.

Profile error codes

Error Code Description
40001 Incorrect request parameters. Check the request parameters based on the error description.
40002 Incorrect request parameters. You need to specify the UserID whose profile is to be retrieved.
40003 The requested UserID does not exist.
40004 The request requires the App admin permission.
40005 Profile fields contain sensitive words.
40006 Internal server error. Try again later.
40007 No permission to read profile fields. For more information, see Profile Fields.
40008 No permission to write profile fields. For more information, see Profile Fields.
40009 The Tag of the profile field does not exist.
40601 The Value of the profile field exceeds the length limit of 500 bytes.
40605 Incorrect Value of the standard profile field. For more information, see Standard Profile Fields.
40610 Incorrect Value type of the standard profile field. For more information, see Standard Profile Fields.

Relationship chain error codes

Error Code Description
30001 Incorrect request parameters. Check the request parameters based on the error description.
30002 The SDKAppID does not match other parameters.
30003 The requested UserID does not exist.
30004 The request requires the App admin permission.
30005 The relationship chain field contains sensitive words.
30006 Internal server error. Try again later.
30007 Network timed out. Try again later.
30008 Write conflicts caused by concurrent write operations. It is recommended that you write the data in batches.
30009 The backend prohibits this user from initiating a friend request.
30010 You have reached the limit of friends.
30011 You have reached the limit of friend groups.
30012 You have reached the limit of pending friend requests.
30013 You have reached the limit of blacklisted users.
30014 The other party has reached the limit of friends.
30515 You cannot add this user as a friend because this user is in your blacklist.
30516 The other party has set the friend verification mode to reject all new friend requests.
30525 You cannot add this user as a friend because you are in this user’s blacklist.
30539 The request is pending. If user A sends a friend request to user B who has set the friend verification mode to AllowType_Type_NeedConfirm, only a pending relationship can be established between users A and B. This return code is used to distinguish from the return code indicating friending success. The caller can capture this error and send a notification to user A.
30540 The friend request was filtered by the security policy. Do not initiate friend requests too frequently.
30614 The pending request does not exist.
31704 There is no friend relationship with the account to be deleted.
31707 The friend deletion request was filtered by the security policy. Do not initiate friend deletion requests too frequently.
31804 The requested UserID does not exist.

Error codes for recent contacts

Error Code Description
50001 The requested UserID does not exist.
50002 Incorrect request parameters. Check the request parameters based on the error description.
50003 The request requires the App admin permission.
50004 Internal server error. Try again later.
50005 Network timed out. Try again later.

Message error codes

Error Code Description
20001 Invalid request packet.
20002 UserSig or A2 expired.
20003 The UserID of the sender or recipient is invalid or does not exist. Check whether the UserID has been imported into the IM console.
20004 Network exception. Try again later.
20005 Internal server error. Try again later.
20006 The callback prior to sending a one-to-one chat message was triggered, and the App backend returned a response to forbid the message.
20007 The one-to-one chat message cannot be sent to the other party because the sender is in the blacklist of the other party.
The message delivery status is displayed as failed by default. You can log in to the IM console to change the message delivery status displayed in this scenario. For specific steps, see Blacklist check.
20008 The SDKAppID of the sender does not match the SDKAppID of the recipient, because the SDKAppID is switched on the client but the data is not clear in the database. To rectify this problem, clear the original database after switching the SDKAppID.
20009 The message cannot be sent because the sender and the intended recipient are not friends. This problem occurs only when friend verification is configured for one-to-one chats.
20010 The one-to-one chat message cannot be sent, because the sender is not a friend of the intended recipient (one-way relationship).
20011 The one-to-one chat message cannot be sent, because the intended recipient is not a friend of the sender (one-way relationship).
20012 This message cannot be sent, because the sender has been muted.
20016 The message cannot be recalled after the time limit was reached, which is 2 minutes by default.
20018 An internal error occurs when deleting roaming messages.
20022 The message to be recalled does not exist. Please check.
20023 The message has been recalled.
21005 Token request is set to arrive at the backend before login request. Make sure to log in first, and then set token.
22001 No offline push certificate has been uploaded.
22002 Network exception. Try again later.
22003 The uploaded token is empty.
22004 The uploaded token exceeds 256 bytes in length.
22005 The login request data exceeds 1024 bytes.
90001 Failed to parse the JSON format. Check whether the JSON request packet meets JSON specifications.
90002 The MsgBody field in the JSON request packet is not in the message format or is not of the Array type. For more information, see the definition in TIMMsgElement Objects.
90003 The JSON request packet does not contain the To_Account field or To_Account does not exist.
90005 The JSON request packet does not contain the MsgRandom field or the MsgRandom field is not of the Integer type.
90006 The JSON request packet does not contain the MsgTimeStamp field or the MsgTimeStamp field is not of the Integer type.
90007 The MsgBody field in the JSON request packet is not of the Array type. Change the type of the MsgBody field to Array.
90008 There is no From_Account or the account it specifies does not exist.
90009 The request requires the App admin permission.
90010 The JSON request packet is not in the message format. For more information, see the definition in TIMMsgElement Objects.
90011 The number of target accounts to which the message is to be sent exceeds 500. Reduce the number of target accounts in To_Account.
90012 To_Account is not registered or does not exist. Check whether To_Account has been imported into the IM console or is incorrectly spelled.
90026 Incorrect offline message storage period. The value cannot exceed 7 days.
90031 The SyncOtherMachine field in the JSON request packet is not of the Integer type.
90044 The MsgLifeTime field in the JSON request packet is not of the Integer type.
90048 The requested UserID does not exist.
90054 Invalid MsgKey in the recall request.
90994 Internal server error. Try again later.
90995 Internal server error. Try again later.
91000 Internal server error. Try again later.
90992 Internal server error. Try again later. If this error code is returned for all requests and the App has enabled third-party callback, check whether the App server returns callback results to the IM backend normally.
93000 The JSON packet exceeds the length limit of 8 KB.
91101 The web instance is forcibly logged out during long polling because the number of concurrent online web instances exceeds the limit allowed.
120001 - 130000 Custom error code returned by third-party callback for a one-to-one chat.

Group error codes

Error Code Description
10002 Internal server error. Try again later.
10003 Incorrect API name in the request. Check the API name and try again later.
10004 Invalid parameter. Check whether the request is correct based on the error description.
10005 The request packet carries too many accounts.
10006 The operation exceeds the frequency limit. Try again later.
10007 The user does not have sufficient operation permissions. For example, a common member in a public group attempts to remove a member from the group, but only the App admin has the permission to do so.
10009 The group owner is not allowed to quit the group.
10010 The group doesn’t exist or has been deleted.
10011 Failed to parse the JSON packet. Check whether the packet complies with JSON specifications.
10012 Invalid UserID. Check whether the UserID that initiated the operation is entered correctly.
10013 The invitee is already a group member.
10014 The user in the request cannot be added to the group, because the number of group members has reached the upper limit. If you are adding group members in batches, try reducing the number of users being added.
10015 Invalid group ID. Check whether the group ID is entered correctly.
10016 The App backend rejected this operation through a third-party callback.
10017 The message cannot be sent due to muting. Check whether the sender is muted.
10018 The response packet exceeds the length limit of 1 MB due to excessive request content. Try to reduce the amount of data in individual single requests.
10019 The requested UserID does not exist.
10021 The group ID is already in use. Specify another group ID.
10023 The message exceeds the frequency limit. Try again later.
10024 This invitation or request has already been processed.
10025 The group ID is already in use. The operator is the group owner and therefore can use the group ID directly.
10026 The command word of the SDKAppID request is disabled.
10030 The message to be recalled does not exist.
10031 The message cannot be recalled after the time limit was reached, which is 2 minutes by default.
10032 The message to be recalled cannot be recalled.
10033 This type of group does not support message recalls.
10034 This type of message cannot be deleted.
10035 Audio-video chat rooms and broadcasting chat rooms do not support message deletion.
10036 The number of audio-video chat rooms exceeds the limit allowed. To purchase a postpaid package of “IM audio-video chat rooms”, see Pricing.
10037 The number of groups that can be created and joined by a single user exceeds the limit allowed. To purchase or upgrade a postpaid package of “Expanding the number of groups that can be created and joined by a single user”, see Pricing.
10038 The number of group members exceeds the limit allowed. To purchase or upgrade a postpaid package of “Increasing the limit of group members”, see Pricing.
10041 This SDKAppID has disabled group message recalls.

Operation data error codes

Error Code Description
1001 Invalid request. Check whether the Request URL is correct.
1002 Invalid parameter. Check whether the account is the admin, required fields are specified, and the values meet protocol requirements.
1003 System error.
1004 The file has not been generated yet, or no message is delivered in the requested period.
1005 File expired.

3. IM SDK V3 Error Codes

Error Code Description
6003 Batch operation failed.
6011 Invalid recipient.
6012 Request timed out.
6018 INIT CORE module failed.
6020 SessionNode is null.
6023 This error is returned (during login) when you log out before login is complete.
6024 The TLS SDK is not initialized.
6025 The TLS SDK failed to find the corresponding user information.
6100 The QALSDK failed to perform the BIND operation due to unknown reasons.
6101 SSO ticket is missing.
6102 Repeated BIND.
6103 Empty TinyId.
6104 Empty GUID.
6105 Failed to parse the registration packet.
6106 Registration timed out.
6107 BIND operation is in progress.
6120 An unknown error occurred during packet sending.
6121 No network connection when sending the request packet.
6122 No network connection when sending the response packet.
6123 No permission to send request packets.
6124 SSO error.
6125 Request timed out.
6126 Response timed out.
6127 Failed to resend.
6128 Failed to deliver the resent packet.
6129 The stored data is filtered.
6130 Delivery overloaded.
6131 Data logic error.
6150 proxy_manager did not finish data sync to the server.
6151 proxy_manager is synchronizing data to the server.
6152 proxy_manager failed to sync data.
6153 The request parameters of proxy_manager were found to be invalid in local check.
6160 Request fields from the group assistant contain non-preset fields.
6161 The group assistant did not enable the local storage of the group profile.
6162 Failed to load the group profile.
6200 No network connection when sending the request.
6201 No network connection when sending the response.
6205 The QALSDK service is not ready.
6207 Account authentication failed due to the failure in converting the TinyId.
6209 The app did not attempt to connect to the network after start-up.
6210 QALSDK execution failed.
6211 Invalid request due to invalid toMsgService.
6212 Request queue is full.
6213 You are logged out due to login on another device.
6214 The service has been suspended.
6215 Incorrect SSO signature.
6216 The SSO cookie is invalid.
6217 Incorrect packet length. This error occurs when the TLS SDK performs verification on response packets during login.
6218 Status report from OPENSTATSVC to OPENMSG timed out during login.
6219 Failed to parse the response packet when OPENSTATSVC reported status to OPENMSG during login.
6220 TLS SDK decryption failed during login.
6221 Wi-Fi authentication is required.
6222 Canceled by the user.
6223 The message cannot be recalled after the time limit was reached, which is 2 minutes by default.
6224 The UGC extension package is missing.
6226 Auto login failed because the local ticket expired. Manual login with the UserSig is needed.
6300 No available SSO for short connections.
80101 Message content is filtered due to security reasons.
70101 Ticket expired. This error is returned during login.
90101 IM SDK has been initialized. No need to initialize again.
115000 OpenBDH error code.
6250 No network connection when sending the request. Please try again after the network connection is recovered.
6251 No network connection when sending the response. Please try again after the network connection is recovered.
6252 QALSDK execution failed.
6253 Invalid request due to invalid toMsgService.
6254 Request queue is full.
6255 You are logged out due to login on another device.
6256 The service has been suspended.
6257 Incorrect SSO signature.
6258 The SSO cookie is invalid.

If the problem persists, you can submit a ticket with the API, error code, and error information to technical engineers.