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Billing Overview

Last updated: 2022-05-11 16:42:43

    Billing Mode

    Instant Messaging (IM) is pay-as-you-go on a monthly billing cycle.

    • Fees are billed by calendar month. Fees incurred within a calendar month will be deducted on the first to the third day of the next month.

    Basic Services

    Three IM plans are available: Trial Edition, Pro Edition, and Flagship Edition. Applications will be assigned the free Trial Edition by default. You can select the plan that best suits your business needs.

    Note:

    The feature of pushing to all users is available only to users with Flagship edition accounts. See Configuration Change Ticket to apply for this feature. The feature will be enabled 48 hours after your application is approved.
    The following table compares the features of different editions:

    Feature Trial Edition Pro Edition Flagship Edition
    Global coverage Supported Supported Supported
    Maximum users 100 Unlimited Unlimited
    Maximum friends for a single user 20 3,000 3,000
    Maximum groups a single user can join 50 500 1,000
    Maximum members per group (non–audio-video group) 20 200 2,000
    Maximum non–audio-video groups (deleted groups do not count against the quota) 100 Unlimited Unlimited
    Maximum audio-video groups that can be created 10 50 Unlimited
    Maximum net increase in group quantity per day 10,000 10,000 10,000
    Free retention period of historical messages 7 days 7 days 30 days
    Quota of free daily active users (DAU) 100/month 10,000/month 10,000/month
    Free peak group count 100,000/month 100,000/month 100,000/month
    Pushing to all users Not supported Not supported Supported. You need to apply for this feature.
    Concurrent logins on multiple devices on the same platform Not supported Not supported Supported
    Local message search (Android, iOS) Not supported Not supported Supported
    Viewing of the message history in an audio-video group Not supported Not supported Supported
    Community Not supported Not supported 100,000. You need to apply for this feature.
    Read receipts for group messages Not supported Not supported Supported
    • Maximum audio-video groups that can be created: indicates the total number of audio-video groups that can be created by all users in a single SDKAppID. Audio-video groups support only text, image, short audio, and custom messages. Services such as Cloud Streaming Services and Tencent Real-Time Communication need to be activated separately.
    • Maximum net increase in group quantity per day: indicates the net total number of groups (of all types) that can be created by all users in a single SDKAppID in a calendar day. The maximum net increase in group quantity per day is 10,000, in which up to 5 online broadcasting chat rooms can be created. If you have reached the group creation threshold of the day but need to create more groups, you can delete the groups that are no longer needed and create new groups. For more information, see the Group System.
    • DAU: indicates the number of unique users that log in to IM on a given day. A user that logs in repeatedly on the same day only counts as one DAU.
    • Peak group count: indicates the total number of groups created and joined by all users under a single app (SDKAppID). Charges are billed according to the peak value in a calendar month.

    Value-added Services

    Each value-added service has its own billing method. Value-added services are available only for Pro Edition and Ultimate Edition.

    Service Description
    Increasing the maximum number of audio-video groups (AvChatRoom) to unlimited Applies to all users in a single SDKAppID.
    Increasing the maximum number of members in a single non–audio-video group Applies to all groups in a single SDKAppID. Different group types have different member limits. For more information, see Group Features.
    Increasing the maximum number of groups a single user can join Applies to all users in a single SDKAppID.
    Extending the retention period of historical messages Applies to a single SDKAppID.
    While text, image, short audio, short video, and custom messages are supported by this service, different SDK versions allow you to extend the retention period for different message types. For more information, see Message Storage. You can extend the retention period to up to 360 days in the console.
    Audio-video group (AvChatRoom) on-screen comment bandwidth Applies to all audio-video groups in a single SDKAppID.

    Relevant Documentation

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