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Feature Configuration

Last updated: 2022-06-01 15:16:15

    Login and Message

    Log in to the IM console, click the target app card, and select Feature Configuration > Login and Message on the left sidebar. You can manage login and message related settings according to your business needs.

    Login settings

    1. On the Login and Message page, click Edit in the upper-right corner of the Login Settings area.
    2. In the pop-up dialog box, select a multi-device login policy and set the maximum number of concurrent online web instances.
      Note

      If you select multi-device login for the Ultimate edition, up to 10 concurrent online web clients are supported, and up to 3 online devices are supported for Android, iPhone, iPad, Windows, and Mac platforms.

    3. Click Confirm.

    Historical message storage period settings

    Historical messages are stored for seven days by default. Extending the storage period is a value-added service. For more information on billing, see Pricing. You can modify the storage period once every month.

    1. On the Login and Message page, click Edit in the upper-right corner of the Historical Message Storage Period Settings area.
    2. In the pop-up dialog box, extend the storage period of historical messages.
    3. Click Confirm and the configuration will take effect immediately.

    Message recall settings

    1. On the Login and Message page, click Edit in the upper-right corner of the Message Recall Settings area.
    2. In the pop-up dialog box, set the time limit for message recall.
    3. Click Confirm.

    Message history for new members of an audio-video group

    1. On the Login and Message page, click Edit in the upper-right corner of the Message History for New Members area.
    2. In the pop-up dialog box, set the number of messages viewable to new members.
    3. Click Confirm.
    Note:

    The feature of message history for new members is available only for Ultimate edition users. If you are not an Ultimate edition user, please upgrade your client SDK to v5.9.0 or later and your web SDK to v2.16.0 or later.

    Blocklist check

    You can enable or disable Show "Sent successfully" After Sending Messages in the Blocklist check area on the Login and Message page.

    • Enabled: If you are in the recipient’s blocklist, you will see Sent successfully after sending a one-to-one message and the recipient will not receive the message. This is the default setting.
    • Disabled: If you are in the recipient’s blocklist, you will see Failed to send after sending a one-to-one message.

    Relationship check

    You can enable or disable Check Relationship for One-to-One Messages in the Relationship Check area on the Login and Message page.

    • Enabled: Check relationships before a one-to-one chat starts and only allow sending one-to-one messages to friends. When a user sends a one-to-one message to a stranger, the SDK will receive error code 20009.
    • Disabled: Do not check relationships before a one-to-one chat starts and allow users to send and receive one-to-one messages to and from friends and strangers. This is the default setting.

    Configuring group message read receipts

    1. On the Login and Message page, click Edit in the upper-right corner of the Group Message Read Receipts area.
    2. In the pop-up Group Message Read Receipts dialog box, set the group types that support message receipts.
    3. Click Confirm.
      Note:

      The group message read receipt feature is available only to Ultimate edition users. If you are not an Ultimate edition user, please upgrade your package to the Ultimate edition package. The feature is supported by native SDK v6.1.2155 or later and is applicable to work groups (Work), public groups (Public), and meeting groups (Meeting) that support up to 200 members per group.

    Multi-client synchronization settings

    You can enable or disable Sync Conversation Deletion Across Clients in the Multi-client Synchronization Settings area on the Login and Message page.

    • Enabled: If multiple clients are online concurrently, deleting a conversation from one client will be synced to other clients (that is, the conversation will also be deleted from other clients).
    • Disabled: If multiple clients are online concurrently, deleting a conversation from one client will not be synced to other clients. The feature of syncing conversation deletion across clients is disabled by default.
      Note:

      The feature of syncing conversation deletion across clients is available only to native SDK v5.1.1 and web SDK v2.14.0 or later. If you are using an earlier SDK version, you need to upgrade your SDK before you can use the feature.

    Configuration of the number of recent contacts to pull

    In the Configuration of Recent Contacts to Pull area on the Login and Message page, you can configure the number of recent contacts to be pulled from the cloud. The default number is 100, and you can change the number to up to 500.

    Note:

    • The feature of configuring the number of recent contacts to pull is available only to Ultimate edition users. If you are not an Ultimate edition user, you need to upgrade your package to the Ultimate edition package before you can use the feature.
    • The feature of configuring the number of recent contacts to pull is available only to native SDK v5.1.1 and web SDK v2.0 or later. If you are using an earlier SDK version, you need to upgrade your SDK before you can use the feature.

    Friends and Relationship Chain

    Setting verification method for adding friends and custom friend fields.

    Verification method for adding friends

    1. Log in to the IM console and click the target IM app card.
    2. On the left sidebar, select Feature Configuration > Friend and Relationship, and click Edit in the upper-right corner of the Default Verification for Adding Friends area.
    3. Select a verification method as needed and click Confirm.

    Custom friend fields

    Note:

    You can add up to 20 custom friend fields, which cannot be deleted and whose field name and type cannot be modified. Please set the fields properly as needed.

    1. Log in to the IM console and click the target IM app card.
    2. On the left sidebar, select Feature Configuration > Friend and Relationship.
    3. Click Add in the upper-right corner of the Custom Friend Field area.
    4. In the pop-up dialog box, enter a field name and select a field type.
    Note

    The field name must be all letters and cannot exceed eight characters.

    Custom User Fields

    Log in to the IM console, click the target app card, and select Feature Configuration > Custom User Field on the left sidebar. You can manage custom user fields according to your business needs.

    Note:

    You can add up to 20 custom user fields, which cannot be deleted and whose field name and type cannot be modified. Please set the fields properly as needed.

    Adding a custom user field

    1. On the Custom User Field page, click Add in the upper-right corner.
    2. In the pop-up dialog box, enter a field name, select a field type, and set read/write permissions.
      Note
      • The field name must be all letters and cannot exceed eight characters.
      • You need to enable at least one read permission and one write permission


    3. Click Confirm.

    Modifying the permissions of a custom user field

    1. On the Custom User Field page, click Change Permissions in the row of the target field.

    2. In the pop-up dialog box, change the read or write permission.

    3. Click Confirm.

    4. Click Confirm.

    Custom Group Member Fields

    Log in to the IM console, click the target app card, and select Feature Configuration > Custom Group Member Field on the left sidebar. You can manage custom group member fields according to your business needs.

    Note:

    You can add up to five custom group member fields, which cannot be deleted and whose group type and read/write permissions can be changed. Please set the fields properly as needed.

    Adding a custom group member field

    1. On the Custom Group Member Field page, click Add in the upper-right corner.
    2. In the pop-up dialog box, enter a field name and set group types and read/write permissions.
    Note
    • The field name can contain up to 16 characters, supporting letters, digits, and underscores (_). It cannot begin with a digit.
    • A custom group member field and a custom group field cannot have the same name.
    • Click Add Group Type to add one group type at a time. Duplicate group types are not allowed.
    • Click Delete in the row of the target group type to delete it. However, you must retain at least one group type.
    1. Select I understand that after a custom group member field is added, only the read-write permissions of the added group type can be modified; the group type cannot be reselected or deleted; the field cannot be deleted.
    2. Click Confirm.

    Editing a custom group member field

    1. On the Custom Group Member Field page, click Edit in the row of the target custom group member field.
    2. In the pop-up dialog box, modify the read and write permissions of existing group types, or click Add Group Type to add a new one and set its parameters. Duplicate group types are not allowed.
    3. Select I understand that after a custom group member field is added, only the read-write permissions of the added group type can be modified; the group type cannot be reselected or deleted; the field cannot be deleted.
    4. Click Confirm.

    Custom Group Fields

    Log in to the IM console, click the target app card, and select Feature Configuration > Custom Group Field on the left sidebar. You can manage custom group fields according to your business needs.

    Note:

    You can add up to five custom group fields. Once set, these fields cannot be deleted, and only the group types and the corresponding read and write permissions can be modified. Therefore, set these fields properly as needed.

    Adding a custom group field

    1. On the Custom Group Field page, click Add in the upper-right corner.
    2. In the pop-up dialog box, enter a field name and set the group types and read/write permissions.
    Note:

    • The field name can contain up to 16 characters, supporting letters, digits, and underscores (_). It cannot begin with a digit.
    • A custom group field and a custom group member field cannot have the same name.
    • Click Add Group Type to add one group type at a time. Duplicate group types are not allowed.
    • Click Delete in the row of the target group type to delete it. However, you must retain at least one group type.
    1. Select I understand that after a custom group member field is added, only the read-write permissions of the added group type can be modified; the group type cannot be reselected or deleted; the field cannot be deleted.
    2. Click Confirm.

    Editing a custom group field

    1. On the Custom Group Field page, click Edit in the row of the target custom group field.
    2. In the pop-up dialog box, modify the read/write permissions of existing group types, or click Add Group Type to add a new one and set its parameters. Duplicate group types are not allowed.
    3. Select I understand that after a custom group member field is added, only the read-write permissions of the added group type can be modified; the group type cannot be reselected or deleted; the field cannot be deleted.
    4. Click Confirm.
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