Where can I download the TVM client?
What are the differences between instant video conferences and scheduled video conferences?
|Scheduled video conferences||You need to enter details to setup the video conference. A scheduled video conference will be retained for 30 days. You can join the video conference anytime during the 30 days.|
|Instant video conferences||You do not need to enter any details to setup the video conference. An instant video conference is retained for 1 hour. If no one is in the video conference, TVM ends the video conference after 1 hour.|
How do I transfer my host permission to another attendee?
Click Attendees after joining the video conference, select the attendee to whom you want to transfer the host permission, and click More. In the displayed dialog box, select Make Host.
What should I do if I need to join a video conference with a bad network connection?
Click Settings after joining the video conference and enable audio mode to reduce the network load. We recommend switching to a better network environment to avoid a bad video conferencing experience.
Can I start multiple video conferences at the same time with the same account?
You can sign in using the same account on different clients, such as macOS, iOS, and Android at the same time and start separate video conferences as the host on each client.
You cannot sign in with the same account on two identical clients at the same time. For example, you cannot sign in to another Windows device if you were already logged in with a Windows device. You will be kicked out from the first device.
How do I hold an instant video conference in TVM?
After you log in to TVM, click Start on the home page. You will start a video conference immediately. There is no need to enter any additional information. You cannot start and host video conferences without logging in to TVM.
How many co-hosts can I set?
You can set a maximum of 10 co-hosts. To set co-hosts, click Attendees, select attendees from the attendee list, and click More. In the displayed dialog box, select Make Co-host.