- Product Introduction
- Purchase Guide
- Integration Guide
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Liveness Detection and Face Comparison (Pure API) APIs
- Liveness Detection and Face Comparison (App SDK) APIs
- eKYC and Liveness Detection and Face Comparison (Mobile HTML5) APIs
- eKYC (App SDK) APIs
- ID Verification (Pure API) APIs
- Other APIs
- Data Types
- Error Codes
- Related Agreement
- FAQs
- Contact Us
- Glossary
- eKYC Policy
- Product Introduction
- Purchase Guide
- Integration Guide
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Liveness Detection and Face Comparison (Pure API) APIs
- Liveness Detection and Face Comparison (App SDK) APIs
- eKYC and Liveness Detection and Face Comparison (Mobile HTML5) APIs
- eKYC (App SDK) APIs
- ID Verification (Pure API) APIs
- Other APIs
- Data Types
- Error Codes
- Related Agreement
- FAQs
- Contact Us
- Glossary
- eKYC Policy
1.Introduction
This Module applies if you use the eKYC Solution Feature (“Feature”). This Module is incorporated into the privacy policy located at “Privacy Policy”. Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.
2.Controllership
The controller of the personal information described in this Module is as specified in the Privacy Policy.
3.Availability
This Feature is available to users in certain jurisdictions, including Hong Kong, Singapore, Thailand, Taiwan and other Asian jurisdictions.
4.How We Use Personal Information
We will use the information in the following ways and in accordance with the following legal bases:
Personal Information | Use | Legal Basis |
Monitoring Data: AppID, interface name, result, callID, start and end call time, region, fee, interface call volume | We use this information for the purpose of providing the Feature to you, and for troubleshooting and performance analysis. Please note that this data is stored and backed up in the TencentDB for MySQL feature. | We process this information as it’s necessary for us to perform our contract with you to provide the Feature. |
Operation Log: APPID, Call ID, timestamp, single step debugging information, desensitization request and response | We use this information to ensure the Service functions as required and to analyze the reasons for errors or failures and troubleshoot such problems. Please note that this data is stored and backed up in the Elasticsearch Service feature. | We process this information as it’s necessary for us to perform our contract with you to provide the Feature. |
Identification Data: any identification-related information provided, such as name, address, identification number, country, date of birth, biometric information(e.g. face images) and photos. | We use this information to improve and optimize the training models and algorithms which this Feature and our other features rely upon and provide end users with a safer and more convenient user registration process. | It is in our legitimate interests to process this information to improve the accuracy of our models and algorithms. To the extent this information includes any sensitive personal data, we process the end user’s explicit consent which shall be obtained by the customer on our behalf. |
5.How We Store and Share Personal Information
As specified in the Privacy Policy.
6.How We Share Personal Information
As specified in the Privacy Policy.
7.Data Retention
We will retain personal information in accordance with the following:
Personal Information | Retention Policy |
Monitoring DataOperation Log | Stored for 2 years. |
Identification Data | Stored for 30 days. |
8.Special Conditions
In order for us to process Identification Data provided by you and/or your end users for the purposes of improving and optimizing the models and algorithms which this Feature and our other features rely upon, you must ensure and represent, warrant and undertake that all necessary consents (including explicit consent, if applicable) of your end users are obtained on our behalf in respect of such processing. To the extent you or end users do not consent to such processing, please do not continue with your use of the Feature. You also agree that you will indemnify and hold Tencent harmless from and against all claims, liabilities, costs, expenses, loss or damage (including consequential losses, loss of profit and loss of reputation and all interest, penalties and legal and other professional costs and expenses) incurred by Tencent arising directly or indirectly from a breach of this requirement.
Yes
No
Was this page helpful?