tencent cloud

Reseller's Customer Relationship Management

Note：

Resellers can't unbind their customers online. To do so, contact sales rep for assistance.

1. Inviting reseller's customer

You can invite a potential customer to become your customer, no matter whether it has registered for a Tencent Cloud account or not.(Note: Registered Tencent Cloud users can only settle overdue payments in the same way as other regular Tencent Cloud users do if their overdue payments are generated before they are bound to you as your customers.)

2. Reviewing reseller's customer

You need to review the binding application submitted by the potential customer and confirm whether it can be bound as your customer.

3. Viewing rejection record

If you reject the binding applications submitted by potential customers, you can view all rejection records.