tencent cloud

Voucher Management (Reseller, First-Level Reseller)
Last updated: 2025-11-19 11:01:01
Voucher Management (Reseller, First-Level Reseller)
Last updated: 2025-11-19 11:01:01
This document is suitable for resellers and first-level distributors to read. The copywriting uses "reseller" for description.

Voucher Categorization and Scenario Description

Voucher Type
Description
Application Scenario
Partner Voucher (Type 1)
"Partner Voucher (Type 1)" is used to offset the cost paid by the reseller for all sub-customers. The cost of this voucher is borne by Tencent Cloud.
Business compensates resellers with vouchers in scenarios.
Partner Voucher (Type II)
"Partner Voucher (Type II)" is used to offset the designated sub-account payment costs borne by resellers, with Tencent Cloud sustaining the voucher cost.
A sub-account incurs fees during product testing, and the reseller needs to pay these fees to Tencent Cloud. This voucher can be used to deduct the fees from the reseller bill.
Sub-account Voucher (Type III)
"Sub-account Voucher (Type III)" is used to offset sub-account fees, with the reseller bearing the voucher cost.
A sub-account incurs fees during product testing, and this voucher can be used to deduct the fees from the sub-client bill.
Type I vouchers are applied for resellers by the channel manager, with no need for independent operation by the reseller. This document describes the method of applying for Type II vouchers and issuing Type III vouchers.
Note:
When a reseller's sub-account performs product testing POC, it is advisable for the reseller to simultaneously apply for Type II vouchers and issue Type III vouchers to the sub-account: Type II vouchers offset the cost paid by the reseller to Tencent, while Type III vouchers offset the fee paid by the sub-account to the reseller.

Prerequisites

The identity of reseller or first-level distributor is already available.

Partner Voucher

Apply for a Partner Voucher

1. Log in to the Tencent Cloud official website with a partner account and enter the partner center console.
2. Select Sales > Voucher Management in the left sidebar to enter the Partner Voucher Application page. This page allows you to view previously used templates.

3. Click Create Template and fill in the voucher template info in the pop-up window.
Note:
Specified Product Voucher: applies to one or more specific products, only products in the applicable product list can be used.
Universal Product Voucher: applicable to all products except those in the "blocklist" (hover over the "blocklist" text to view the inapplicable product list, subject to voucher approval).



4. After completing, click OK to save the voucher template.
5. After creation, you can view created voucher templates. Query by condition supported.
Note:
Note: After a voucher template is created successfully, you can still edit it if no promo vouchers have been issued. Once issued, the template cannot be re-edited.
6. Click Apply in the template operation list, select the sub-account UIN in the pop-up window, fill in the amount (can differ from the template amount), then click OK to complete.
Note:
Submit a request for a partner voucher. The voucher can be used for deduction after Tencent Cloud completes approval. Validity of the voucher starts from the moment of approval. Approval time takes about 1-3 business days.
In multi-level distribution mode, the sub-account UIN filled in should be the actual sub-account UIN that consumes resources.
In group mode, the sub-account UIN filled in should be the actual sub-account UIN that consumes resources. If you need to batch-select multiple sub-account UINs, contact your business manager for assistance.




Querying Partner Vouchers

On the Partner Voucher List webpage, you can query the approval status, balance, and details of all partner vouchers. Full support for queries or enter specific conditions to query.
For vouchers under Pending Approval, click Cancel Review to cancel the approval process.
Click Usage Details to view or download the voucher's deduction details.
Click Invalidate to invalidate the voucher without approval. The operation is irreversible.




Sub-Account Voucher

Issuing Sub-Account Vouchers

1. Log in to the Tencent Cloud official website with a partner account and enter the partner center console.
2. Select Sales > Voucher Management in the left sidebar to enter the Sub-account Voucher Issuance page. This page displays past used templates. Click Create Template.



3. Fill in the voucher template info in the pop-up window.
Note:
Note: The "universal product voucher" in partner vouchers has a blocklist limit. If both the sub-account voucher and partner voucher select "universal product voucher" as the applicable product range, the product scope for voucher deduction will differ.
Designated product blocklist voucher: Costs consumed for products in a specified range cannot be deducted. Meanwhile, after one-click selection of the blocklist products corresponding to the partner's "universal voucher," the blocklist product list in the "universal product voucher" of the partner voucher application will be automatically selected. If the list changes subsequently, it will be based on the actual voucher delivery.
Designated product allowlist voucher: Costs consumed for products in a specified range can be deducted.
Universal product voucher: Can deduct consumption cost for any sub-account product.



4. After completing, click OK to save the voucher template.
5. After creation, you can view created voucher templates. Query by condition supported.
Note:
Note: After a voucher template is created successfully, you can still edit it if no promo vouchers have been issued. Once issued, the template cannot be re-edited.
6. Click Issue in the operation list of the template, select the sub-account UIN to issue the promo voucher in the pop-up window, fill in the issuance amount which can differ from the template amount, then click OK to complete.
Note:
Issue sub-account vouchers without requiring Tencent approval. Once confirmed, they can start deducting sub-account expenses.
Multi-level distribution mode: Final sub-account vouchers are issued by second-level resellers. See Voucher Management (Second-Level Reseller).
In group mode, issuing sub-account vouchers to group administrators or group members is not supported.




Querying Sub-Account Vouchers

On the Sub-account Voucher List page, you can query the status, balance, and details of all sub-account vouchers. It supports full query or entering specific conditions to query.



Click Usage Details in the operation column to view or download the voucher's specific deduction details.

Unused and unexpired vouchers can be recalled by clicking Recall in the Action column. The recalled voucher cannot be used to offset subsequent expenses, while the already deducted portion remains unaffected. This operation is irreversible.
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