Customers onboarded after September 10, 2026 are subject to the following instructions. If you are an existing Anti-DDoS Pro or Anti-DDoS Advanced customer, see historical documentation.
Service suspension policy: The system will suspend your service if your DDoS protection plan expires and is not renewed within the grace period, or if your Tencent Cloud account has an overdue payment that is not rectified within 24 hours. After suspension, you will lose access to all capabilities of the suspended resources (view-only access remains). To ensure uninterrupted use of the DDoS protection service, monitor your prepaid plan status and account balance, and renew or top up in a timely manner.
Resource reclamation mechanism: After service suspension, your DDoS protection resources are retained for 7 days. If you do not complete renewal and top-up within 7 days, the system will reclaim your resources and delete the associated configurations, which cannot be recovered.