- Product Introduction
- Introduction of Tencent Cloud Support Plan
- Product Category
- Service Category
- Service Scope
- Service Content
- Introduction of service content
- Self-Support-Standard Services
- Support Methods – Standard Services
- Response Time SLA – Standard Services
- Third-Party Software Support – Standard Services
- Infrastructure Event Management – Advanced Services
- Tencent Smart Advisor Health Check – Advanced Services
- Communication & Training – Advanced Services
- Service Report – Advanced Services
- Architecture Optimization – Expert Services
- High-Availability Optimization – Expert Services
- Stability Optimization – Expert Services
- Business Health Check – Expert Services
- Pricing
- Service Price
- Product Introduction
- Introduction of Tencent Cloud Support Plan
- Product Category
- Service Category
- Service Scope
- Service Content
- Introduction of service content
- Self-Support-Standard Services
- Support Methods – Standard Services
- Response Time SLA – Standard Services
- Third-Party Software Support – Standard Services
- Infrastructure Event Management – Advanced Services
- Tencent Smart Advisor Health Check – Advanced Services
- Communication & Training – Advanced Services
- Service Report – Advanced Services
- Architecture Optimization – Expert Services
- High-Availability Optimization – Expert Services
- Stability Optimization – Expert Services
- Business Health Check – Expert Services
- Pricing
- Service Price
Standard Services | Advanced Service | Expert Service |
Self-support Technical support Response time SLA Third-party software support | Infrastructure Event Management (IEM) Tencent Smart Advisor (TSA) health check Communication & training Service report | Architecture optimizations High-availability optimizations Stability optimizations Business health check |
Yes
No
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