Overdue Payment Instructions
Last updated:2025-06-20 21:53:49
From the 1st to the 3rd of each month, the system calculates the total API calls from the previous month for settlement, generates the corresponding bill, and automatically deducts the fees. If your account balance becomes negative after the deduction, the knowledge engine's atomic capabilities will stop service within 24 hours. The service will be restored once your balance becomes positive. After service suspension, even if your previously purchased prepaid package still has remaining credits, the resource package deduction will be paused. The system will automatically resume the resource package deduction feature once the balance becomes positive.
When your account is in payment overdue status, the system will push an overdue alert. After receiving the arrears notification, you can go to the console Top-up Center in time to top up to avoid affecting your business.
Note:
If you have questions about the arrears, you can review and check your consumption details on the billing statement page in the console.
If you have questions about specific billing items, you can refer to Billing Overview to understand the meaning of specific billing items and billing rules.
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