Renewal Instructions
Last updated:2026-01-30 14:40:38
Renewal Instructions
Last updated: 2026-01-30 14:40:38
For monthly subscription clusters, if renewal is not completed in advance or auto-renewal fails due to insufficient account balance before expiration, the cluster will enter an isolated state. You need to promptly complete renewal to restore the cluster to normal status. If renewal is not completed during the isolation period, the system will automatically release the cluster resources when finished, and all data will be cleared and cannot be restored.
Note:
Postpaid by hour clusters do not require renewal. You only need to ensure a sufficient available account balance. For specific steps to top up your account, see Online Top-up.
Renewal Instructions
Renewal supports two methods: Manual Renewal and Automatic Renewal. Details are as follows:
Manual renewal: For monthly subscribed clusters, you can manually renew them at any time during the period from purchase to complete termination to extend their usage time.
Auto-renewal: For monthly subscribed clusters with automatic renewal enabled, if the account balance is sufficient, renewal will automatically execute on the day of cluster expiration.
Note:
Manual Renewal
Renew Manually in the MQTT Console
1. Log in to the TDMQ for MQTT console.
2. In the left sidebar, select Cluster, select an appropriate region, and click More > Renew in the operation bar of the target cluster.
3. Select the renewal period in the pop-up. At this point, you can also choose to enable Auto-renewal for the cluster.
4. Click OK, then complete payment on the order payment page to finish the renewal.
Manual Renewal in Expense Center
1. Log in to the TDMQ for MQTT console.
2. At the top right corner of the page, hover over Cost, then click Renewal Management in the dropdown list to enter the Billing Center.
3. On the renewal management page, select the expiry time range, search for and select Message Queue TDMQ, under the Manual Renewal tab, choose TDMQ for MQTT in subproduct selection, and you can perform manual renewal for the cluster.
Single renewal: Click Renew in the operation bar of the target cluster.
Batch renewal: Select the clusters for batch renewal, then click Batch Renewal in the upper left corner.
4. Select the renewal duration in the pop-up, click Confirm, then complete payment on the order payment page to finish the renewal.
Automatic Renewal
Automatic renewal can reduce manual renewal management costs and avoid cluster deletion due to forgotten manual renewal.
Enabling Auto-Renewal When Purchasing a Cluster
You can enable automatic renewal on the MQTT cluster purchase page. For specific steps, see Create Cluster.
Enabling Auto-Renewal in Expense Center
If you did not enable automatic renewal when purchasing a cluster, you can choose to enable it while the cluster is running and has not expired. Specific steps are as follows:
1. Log in to the TDMQ for MQTT console.
2. At the top right corner of the page, hover over Cost, then click Renewal Management in the dropdown list to enter the Billing Center.
3. On the renewal management page, select the expiry time range, search for and select Message Queue TDMQ, under the Manual Renewal tab, choose TDMQ for MQTT in subproduct selection, and you can enable auto-renewal for the cluster.
Single enable: Click Set as Auto-Renewal in the operation bar of the target cluster.
Batch start: Select the clusters for batch renewal, then click Set as Auto-Renewal in the upper left corner.
4. In the pop-up window, check I have read and agree to the "Auto-renewal Rules", then click OK to complete enabling auto-renewal.
Set Unified Expiry Date
If you have multiple MQTT clusters with different expiration dates, you can set them uniformly to one date, making it easy for daily management and renewal.
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