Alert Type | Description |
Expiration Alert | The cluster will push expiration alert messages to you on the 7th day, 5th day, 3rd day, and 1st day before expiration, as well as on the expiration date. The alert messages will be sent through email and Short Message Service (SMS) to the creator of the Tencent Cloud account, global resource collaborators, and financial collaborators. |
Overdue Payment Alert | The cluster will push alert messages about isolation due to overdue payment to you on and after the expiration date. The alert messages will be sent through email and SMS to the creator of the Tencent Cloud account and all collaborators. |
Time | Description |
7 Days Before Expiration | The system will send you a renewal reminder notification. |
Expiration Date | If your account balance is sufficient and you have enabled auto-renewal, the system will perform auto-renewal on the expiration date. |
| If your account has an overdue payment and neither auto-renewal nor manual renewal is performed, it will enter the isolation period on the expiration date. |
Within 7 Days After Expiration | The cluster status is "Isolated", and the cluster can be used normally. During this period, you can manually renew the cluster. After renewal, the cluster will recover to its normal status. The renewal cycle starts from the expiration date of the previous cycle. |
More Than 7 Days After Expiration | If the cluster is not renewed within 7 days (including the 7th day) after expiration, the system will release the resources within 24 hours after expiration. All data will be cleaned up and cannot be retrieved. When the cluster is terminated, we will notify the creator of the Tencent Cloud account and all collaborators via email and SMS. |
Alert Type | Description |
Overdue Payment Reminder | The system will deduct fees for pay-as-you-go resources at each full hour. When your account balance becomes negative, we will notify the Tencent Cloud account creator, as well as global resource collaborators and financial collaborators, through email and SMS. |
Overdue Payment Alert | This feature is disabled by default. If you need to use this feature, see Balance Alert Instructions. |
Time after Service Suspension | Description |
7 Days or Less | If your account is topped up and the account balance exceeds 0, billing will resume and you can continue to use TDMQ for MQTT. |
| If your account balance is less than 0, you cannot use TDMQ for MQTT. |
Greater Than 7 Days | If your account is not topped up to a positive balance, your pay-as-you-go TDMQ for MQTT resources will be terminated, and all data will be cleared and cannot be recovered. When the TDMQ for MQTT resources are terminated, we will notify the creator of your Tencent Cloud account and all collaborators through email and SMS. |
フィードバック