|Arrears reminder||Fees for pay-as-you-go resources are deducted on the hour. If your account balance is in arrears, Tencent Cloud will notify the account owner, global resource collaborators, and financial collaborators through email and SMS.|
|Arrears alert||This feature is disabled by default.|
When your account balance falls below zero, you can continue to use CVM instances for the next 2 hours. We will continue to bill you for those two hours. After that, if your account is still overdue, your CVM instances are shutdown automatically and billing stops.
After shutdown, your CVM instances go through the following stages:
|Time since shutdown||Description|
|≤ 15 days||If your account is topped up to a positive balance, billing resumes and you can continue to use your instances.|
|If your account balance remains below 0, you will not be able to start your CVM instances.|
|>15 days||If your account is not topped up to a positive balance, your pay-as-you-go CVMs will be repossessed. All data will be erased and cannot be retrieved. When your CVM is repossessed, Tencent Cloud account creator and all collaborators will be notified via email and SMS.|
|Balance alert||Network traffic consumption tends to fluctuate significantly and is difficult to predict. Therefore, we do not offer balance alerts.|
|Arrears alert||When your balance falls below 0, you can continue to use the bill-by-traffic network for the next 2 hours. We will also continue to bill you for this usage. After 2 hours, if your account balance remains below 0, the bill-by-traffic network service is automatically stopped. When your account balance is topped up to above 0, the service will resume. Check the affected CVM instances and CLB instances and resume their association if necessary.|
For information on traffic fees, refer to Public Network Billing.