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Guideline to Taobao Login Failed Through Tencent Cloud CVM

Last updated: 2020-08-10 10:59:55

    Issue

    Some users may receive an access denied error message when visiting Taobao through Tencent Cloud Virtual Machine (CVM). An example is shown below.

    • On a CVM instance

    Causes

    Taobao has put restrictions on some external APIs, which result denied access.

    Solutions

    The following solutions are recommended.

    1. Report this fault to Taobao.
    2. As a workaround, you can change the public IP of your CVM. For more information on how to do this, please see Changing Public IP Addresses.

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