Service Level Agreement

Last updated: 2020-03-31 16:29:12

    1. Service Level Agreement

    For the general service level agreement (SLA) of the product, please see TencentDB SLA.

    2. Disclaimer of Tencent Cloud for Information Security During Data Encryption

    Please be sure to keep your data key safe, as the TencentDB service does not store it, which means that in some cases, the TencentDB service shall not be held liable for failures in data encryption. For more information, please see KMS SLA