Help & DocumentationTencentDB for RedisAPI DocumentsRedis API 2017Call MethodReturn CodesError Codes
1. Common Error Codes
The error codes returned represent the results for calling the cloud API. Code represents a common error code, which applies to all module APIs. 0 indicates successful calling and other values for calling failure. For calling failure, you can determine error causes according to the following table and take corresponding measures.
| Error Code | Error Type | Description |
|---|---|---|
| 4000 | Invalid request parameters | Required parameters are missing, or parameter values are not in the correct format. See the message field of error description for specific error information. |
| 4100 | Authentication failed | Signature authentication failed. Refer to the authentication section in the document. |
| 4200 | Request expired | The request has expired. Refer to the validity request section in the document. |
| 4300 | Access denied | The account is blocked, or not in the user range of the API. |
| 4400 | Quota exceeded | The number of requests exceeded the quota. Refer to the request quota section of the document. |
| 4500 | Playback attack | The Nonce and Timestamp parameters of a request ensure that the request will be executed only once on the server, so two Nonce parameters cannot be repeated, and the Timestamp parameter cannot have a time difference of more than 2 hours from Tencent server. |
| 4600 | Protocol not supported | The protocol is not supported. Currently the API only supports the HTTPS protocol, but not HTTP. |
| 5000 | Resource not existed | The instance corresponding to the resource ID does not exist, or the instance has been returned, or the resource belong to other users. |
| 5100 | Resource operation failed | The resource operation failed. See the message field of error description for specific error information. Try again later or contact customer service personnel for help. |
| 5200 | Resource purchase failed | Failed to purchase the resource. Possible causes may be instance configuration not supported, insufficient resources and so on. |
| 5300 | Insufficient balance | Your account has insufficient balance to complete the purchase or upgrade. |
| 5400 | Partial operations succeeded | The batch operation is partially successful. See return values for details. |
| 5500 | User qualification review failed | The resources purchase failed, for you do not pass user qualification review. |
| 6000 | Server error | A server error occurred. Try again later or contact customer service for help. |
| 6100 | Version not supported | The API is not supported on this version or is under maintenance. Note: When this error occurs, make sure that the domain name of the API is correct. Different modules may have different domain names. |
| 6200 | API inaccessible | The current API is under maintenance. Please try again later. |
2. Module Error Codes
The message field indicates module-related errors.
Example:
"message": "(100004) projectId is incorrect"
It consists of two parts: the module error code is in () and specific error description after ().
Different modules may produce different errors. You can determine errors based on the specific error description.
