Platform events record changes in the underlying infrastructure and services of Tencent Cloud. These events are generated or caused by Tencent Cloud infrastructure and services. Customers cannot control these events, which instead can only be managed by Tencent Cloud.
Each platform event record consists of the following attributes.
|Event||The product+event name supported by the underlying infrastructure and services that caused the event|
|Time||The time when an event record is generated, accurate to second|
|Event Type||Event types are divided into problems, changes, operational announcements, and other subscriptions based on the causes and impacts of the event. Problem-type platform events are supported. Other subscription events, which are not generated by Tencent Cloud but affect underlying infrastructure, are external events for customers|
|Associated Resource||The resources associated with the infrastructure and services affected by events. Multiple resource instances of a single account may be affected|
|Status||The status indicates the event triggering and restoration status of a problem-type platform event, the event start and end status of a change-type platform event,e or no status for an announcement-type event|
|Region (if applicable)||The region of the underlying infrastructure and services affected by platform events|
Two consecutive event records are associated with an event that has a status. To better locate and understand the status of infrastructures and services in the console, the two associated event records are displayed together and the progress of a specific platform event is updated according to the
Statusattribute. The triggering and restoration event records differ by their start times and update times.
The platform event module retrieves and records events generated by the platform infrastructure and underlying services, and provides the following features to support display rewind, alarm notification, data pull through APIs, and automated operation triggering:
The progress of platform event processing is updated in real time. Event pull via APIs and automated operation triggering capacities are supported and will be publicly available in the future.
Use the global event filtering capability to query information about platform events that match a specified attribute combination.
View the information about events associated with specific affected objects.
Subscribe to the recipient of information about the platform event associated with a specific product.
The following events are currently supported and other associated products will be gradually supported.
|Problem||Cloud Virtual Machine (CVM) storage||Caused by the CVM infrastructure storage module||The I/O performance of the CVM instance deteriorates and data read-write exceptions occur|
|Problem||CVM network connection||Caused by the CVM infrastructure network||The speed of the CVM instance network slows down or the network is disconnected|
|Problem||CVM running exception||Caused by CVM infrastructure||The CVM instance bears a high load or crashes, causing services to be unavailable|
Troubleshooting suggestion: Tencent Cloud will fix the problem. You can authorize the affected resources according to the alarm information, or wait for Tencent Cloud to solve the problem. For more information, see the documentation about service scheduling and migration.
|Other subscription||ISP network jitter||Caused by ISP network problems||The latency to access Tencent Cloud via a public network increases or the network is disconnected|