Error Code List

Last updated: 2019-12-12 15:23:44

    Categorization of Error Codes

    The error codes listed here can be categorized into Access Layer Error Codes and Video Cloud Error Codes. The access layer error codes are uniformly defined across the Tencent Cloud access layer, and the video cloud error codes are only needed in LVB and VOD services.

    For more information on how to distinguish between the two types of error codes and how they work, please see Dual Error Codes.

    Access Layer Error Codes

    Error Code Message Description
    4000 Invalid request parameter Required parameters are missing, or the format of parameter values is incorrect. For error message, please see the "message" field in error description.
    4100 Authentication failed Signature authentication failed. For more information, please see the "Authentication" section in the document.
    4200 Request expired The request has expired. For more information, please see the "Request Validity" section in the document.
    4300 Access denied The account is blocked or not within the user range of the API.
    4400 Quota exceeded The number of requests exceeded the quota limit. For more information, please see the "Request Quota" section in the document.
    4500 Replay attack The Nonce and Timestamp parameters ensure that each request is executed only once on the server. Therefore, the Nonce value cannot be the same as the last one, and the difference between Timestamp and Tencent server time cannot be greater than 2 hours.
    4600 Unsupported protocol The protocol is not supported. For more information, please see the relevant document.
    5000 Resource does not exist The instance corresponding to the resource ID does not exist, or the instance has been returned, or another user's resource is accessed.
    5100 Resource operation failed A failure message is returned from the function layer. For error message, please see the "message" field in error description.
    5200 Failed to purchase the resource The resource purchase failed. This may be caused unsupported instance configuration or insufficient resources.
    5300 Failed to purchase the resource The resource purchase failed because of insufficient balance.
    5400 Part of operations performed successfully The batch operation was successful on some resources. For more information, please see the returned value of the method.
    5500 User failed to pass identity verification The resource purchase failed because the user failed to pass identity verification.
    6000 Internal error with the server An internal error occurred with the server. Try again later or contact customer service.
    6100 Not supported in the version This API is not supported in this version or is under maintenance. Note: When this error occurs, check whether the domain name for the API is correct. Domain name may vary with different modules.
    6200 API is unavailable The API is under maintenance and is unavailable. Try again later.

    Video Cloud Error Codes

    Error Code Message
    1000 Incorrect input parameter
    1001 An error occurred while obtaining the user account
    1002 The user does not exist
    1003 Incorrect user account ID
    3000 Network error
    4001 Incorrect JSON format
    20100 An error occurred while creating a channel
    20101 Number of channels exceeds the limit
    20102 An error occurred while obtaining the channel information
    20103 An error occurred while modifying the channel information
    20104 An error occurred while obtaining the channel list
    20105 An error occurred while deleting a channel
    20106 An error occurred while disabling a channel
    20107 An error occurred while enabling a channel
    20108 Channel is not in an editable status
    20109 Channel is not in disabled status
    20111 No LVB source is found for the channel
    20112 Incorrect LVB source protocol
    20113 Incorrect receiver protocol
    20114 Failed to activate the service
    20200 Pull URL is empty
    20201 An error occurred while obtaining the LVB source information
    20202 An error occurred while creating a LVB source
    20203 An error occurred while deleting a LVB source
    20204 Pull URL is empty
    20250 Blacklist and whitelist are empty
    20251 Blacklist and whitelist do not exist
    20252 An error occurred while obtaining the blacklist and whitelist
    20253 Number of name lists exceeds the limit
    20300 An error occurred while modifying channel status
    20301 Channel does not exist
    20320 Failed to create recording task
    20321 Failed to obtain the list of recording tasks
    20322 Time conflict between recording tasks
    20323 The start time and end time of the recording task are invalid
    20326 Failed to modify recording task
    20327 The recording task does not exist
    20328 Screencap task does not exist
    20500 Watermark does not exist

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