Error Code List

Last updated: 2019-12-12 15:23:44

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Categorization of Error Codes

The error codes listed here can be categorized into Access Layer Error Codes and Video Cloud Error Codes. The access layer error codes are uniformly defined across the Tencent Cloud access layer, and the video cloud error codes are only needed in LVB and VOD services.

For more information on how to distinguish between the two types of error codes and how they work, please see Dual Error Codes.

Access Layer Error Codes

Error Code Message Description
4000 Invalid request parameter Required parameters are missing, or the format of parameter values is incorrect. For error message, please see the "message" field in error description.
4100 Authentication failed Signature authentication failed. For more information, please see the "Authentication" section in the document.
4200 Request expired The request has expired. For more information, please see the "Request Validity" section in the document.
4300 Access denied The account is blocked or not within the user range of the API.
4400 Quota exceeded The number of requests exceeded the quota limit. For more information, please see the "Request Quota" section in the document.
4500 Replay attack The Nonce and Timestamp parameters ensure that each request is executed only once on the server. Therefore, the Nonce value cannot be the same as the last one, and the difference between Timestamp and Tencent server time cannot be greater than 2 hours.
4600 Unsupported protocol The protocol is not supported. For more information, please see the relevant document.
5000 Resource does not exist The instance corresponding to the resource ID does not exist, or the instance has been returned, or another user's resource is accessed.
5100 Resource operation failed A failure message is returned from the function layer. For error message, please see the "message" field in error description.
5200 Failed to purchase the resource The resource purchase failed. This may be caused unsupported instance configuration or insufficient resources.
5300 Failed to purchase the resource The resource purchase failed because of insufficient balance.
5400 Part of operations performed successfully The batch operation was successful on some resources. For more information, please see the returned value of the method.
5500 User failed to pass identity verification The resource purchase failed because the user failed to pass identity verification.
6000 Internal error with the server An internal error occurred with the server. Try again later or contact customer service.
6100 Not supported in the version This API is not supported in this version or is under maintenance. Note: When this error occurs, check whether the domain name for the API is correct. Domain name may vary with different modules.
6200 API is unavailable The API is under maintenance and is unavailable. Try again later.

Video Cloud Error Codes

Error Code Message
1000 Incorrect input parameter
1001 An error occurred while obtaining the user account
1002 The user does not exist
1003 Incorrect user account ID
3000 Network error
4001 Incorrect JSON format
20100 An error occurred while creating a channel
20101 Number of channels exceeds the limit
20102 An error occurred while obtaining the channel information
20103 An error occurred while modifying the channel information
20104 An error occurred while obtaining the channel list
20105 An error occurred while deleting a channel
20106 An error occurred while disabling a channel
20107 An error occurred while enabling a channel
20108 Channel is not in an editable status
20109 Channel is not in disabled status
20111 No LVB source is found for the channel
20112 Incorrect LVB source protocol
20113 Incorrect receiver protocol
20114 Failed to activate the service
20200 Pull URL is empty
20201 An error occurred while obtaining the LVB source information
20202 An error occurred while creating a LVB source
20203 An error occurred while deleting a LVB source
20204 Pull URL is empty
20250 Blacklist and whitelist are empty
20251 Blacklist and whitelist do not exist
20252 An error occurred while obtaining the blacklist and whitelist
20253 Number of name lists exceeds the limit
20300 An error occurred while modifying channel status
20301 Channel does not exist
20320 Failed to create recording task
20321 Failed to obtain the list of recording tasks
20322 Time conflict between recording tasks
20323 The start time and end time of the recording task are invalid
20326 Failed to modify recording task
20327 The recording task does not exist
20328 Screencap task does not exist
20500 Watermark does not exist