tencent cloud

Cloud Block Storage

User Guide
Announcements
Announcement of the Commercial Charges of Tencent Cloud CBS Snapshot
Announcement of the Commercial Charges of Tencent Cloud CBS Snapshot Cross-Region Replication
Product Introduction
Overview
Strengths
Scenarios
Regions and AZs
Cloud Disk Instances
Cloud Disk Snapshots
Access Management
Related Products
Predecessor
Service Regions and Service Providers
Billing
Billing Overview
Price Overview
Purchase Instructions
Renewal Guide
Overdue Payment
Getting Started
Step 1. Creating Cloud Disks
Step 2. Attaching Cloud Disks
Step 3. Initializing Cloud Disks
User Guide
Operation Overview
Usage Limits
Creating Cloud Disks
Attaching Cloud Disks
Initializing Cloud Disks
Expanding Cloud Disks
Detaching Cloud Disks
Terminating Cloud Disks
Viewing Cloud Disk Information
Adjusting Cloud Disk Types
Adjusting Cloud Disk Performance
Cloud Disk Data Protection Configuration
Cloud Disk Data Backup Point
Managing Snapshots
Monitoring and Alarms
Use Cases
Measuring Cloud Disk Performance
Building LVM Logic Volumes with Multiple Elastic Cloud Disks
Expanding MBR Cloud Disks to Greater Than 2 TB
Troubleshooting
Failed to Unmount Cloud Disks from Windows CVM Instances
Disk Not Mount upon Linux CVM Restart
API Documentation
History
Introduction
API Category
Making API Requests
Snapshot APIs
Cloud Disk APIs
Data Types
Error Codes
FAQs
Features
Billing
Performance FAQs
Snapshot
Usage
Cross-region Replication
CBS Service Level Agreement
Contact Us
Glossary
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Last updated: 2023-12-22 11:02:16

Ticket System

If you encounter any OPS or technical problems when using the product, log in to Tencent Cloud's official website and submit a ticket as instructed. We will respond as soon as possible. Ticket Links:
Ticket Submission: Submitting a ticket
Status check: Ticket list
A ticket can have the following states:
Pending processing: the ticket is just submitted or has been received but not reviewed by the technical support team. You can submit more information for or close the ticket at this stage.
Processing: the technical support team has received and reviewed the ticket and is taking an action. You can submit more information for or close the ticket at this stage.
More information required: the technical support team has received and reviewed the ticket, but more information is required for processing it. You can close the ticket at this stage.
Note:
The ticket will revert to "pending processing" status after you re-submit the ticket with more information.
Closed: the ticket has been resolved, or you closed the ticket before it was processed.
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