Configuring Alarm Contacts

Last updated: 2019-10-29 10:38:34

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You can add an alarm contact and configure specific reminder events. When an event is triggered, the specified contact will receive relevant SMS messages and emails. Events include frequency limit reminder, excessive messaging reminder, template and signature review notification, and package alarm notification.

Under each application, an individual user can add up to 2 alarm contacts, while an organizational user up to 5.

Adding an Alarm Contact

  1. Log in to the SMS Console.
  2. In the application list, click the name of the target application to enter the application details page.
  3. Select the Notification and Alarm tab and click Add an Alarm Contact.
  4. Enter the name, mobile number, and email address of the contact and select the desired events.
  5. Click OK.

Editing an Alarm Contact

  1. Log in to the SMS Console.
  2. In the application list, click the name of the target application to enter the application details page.
  3. Select the Notification and Alarm tab and click Edit in the row of the contact.
  4. You can modify the name, mobile number, and email address of the contact and the events.
  5. Click OK.

Deleting an Alarm Contact

It should be noted that once deleted, an alarm contact cannot be recovered; therefore, please do so with caution.

  1. Log in to the SMS Console.
  2. In the application list, click the name of the target application to enter the application details page.
  3. Select the Notification and Alarm tab and click Delete in the row of the contact.
  4. In the pop-up window, click OK.