Managing Unsubscribed Users

Last updated: 2021-05-14 10:48:45


    The former blocklist management feature has been renamed "unsubscribed user management", with the function unchanged.

    A user can reply with the specified content such as "TD", "T", or "N" to the SMS message received to unsubscribe from SMS notifications. After unsubscribing, the system will keep a record of their mobile number, the signature used to send the unsubscribed message, and the message type, so that future messages of the same type will no longer reach their mobile phone. You can check whether the user's number is in the unsubscribed user list by searching with the number and signature and then apply to remove the unsubscribed status based on the query result.


    1. Log in to the SMS Console.
    2. In the application list, click the name of the target application to enter the application details page.
    3. Select the Unsubscribed User Management tab.
    4. Enter a mobile number, select a signature, and click Query to view the unsubscription status of different types of messages under the signature.
    5. Based on the query result, you can click Apply to Remove in the row of the corresponding message type.
    6. Enter the reason for application in the pop-up window and click OK to submit.
      You can view the relevant record and review status in the Application and Review Record list.

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