Error Code

Last updated: 2020-08-03 10:43:10

    Feature Description

    If an API call fails, you can check the error information based on the error code.

    Error Code List

    Error Codes for SMS Delivery

           
    Error CodeReasonSolution
    1001sig verification failed.Check the sig format of the API.
    1002Text SMS contains sensitive words.Contactsms helperfor help
    1003sig field is missing or left empty in request packet.Comply with the specifications in API description.
    1004Failed to resolve request packet. This is generally because the specifications in API description is not complied with.Refer to 1004 error description.
    1006No permission to request.Check error message. For other questions, provide the mobile number from which you failed to send SMS message when you contact SMS Helper.
    1007Other errorCheck error message. For other questions, provide the mobile number from which you failed to send SMS message when you contact SMS Helper.
    1008Request to send text SMS timed out.Rare occurrence. Try again.
    1009Request ip is not on the allowlist.Verification of request's source ip has been configured, but the current request ip is not found in the configuration list. If necessary, contact SMS Helper.
    1011REST API does not exist.Check REST API description.
    1012Signature format is incorrect or signature is not approved.Signature is a combination of 2-12 characters comprised of Chinese, English letter and numbers only. If the signature format is correct, check whether it is approved.
    1013Text SMS hits the delivery frequency limit policy. You can adjust the delivery frequency limit policy for text SMS messages on the console. For other SMS messages, contact SMS Helper.
    1014Template is not approved or request content does not match the approved template content.Refer to 1014 error description.
    1015Number on the blocklist. This is generally because you unsubscribed from the SMS service or hit the operator's blocklist.Contact SMS Helper to solve the problem.
    1016Incorrect number formatRefer to 1016 error description.
    1017The content of the requested SMS is too long.For the length of SMS, refer to Rules for calculating the length of domestic short messages or Rules for calculating the length of international/HongKong/Macao/Taiwai short messages
    1019sdkappid does not exist.
    1020sdkappid is disabled.This sdkappid is unavailable. If necessary, contact SMS Helper.
    1021The time when the request was initiated is exceptional. This is generally because the difference between the time on your server and that on the Tencent Cloud server exceeds 10 minutes.Check whether the server time and the time field in the API are normal.
    1022The number of business SMS messages sent every day exceeds the upper limit.You can adjust the SMS delivery frequency limit policy on the console.
    1023The number of SMS messages sent from a single mobile number within 30 seconds exceeds the upper limit.You can adjust the SMS delivery frequency limit policy on the console.
    1024The number of SMS messages sent from a single mobile number within 1 hour exceeds the upper limit.You can adjust the SMS delivery frequency limit policy on the console.
    1025The number of SMS messages sent from a single mobile number every day exceeds the upper limit.You can adjust the SMS delivery frequency limit policy on the console.
    1026The number of the same SMS messages sent from a single mobile number exceeds the upper limit.You can adjust the SMS delivery frequency limit policy on the console.
    1029Time constraint on delivering marketing SMS messages.To avoid disturbing users, marketing SMS messages are only allowed to be sent between 8:00 and 22:00.
    1030This request is not supported.
    1031Insufficient balance in SMS package.Purchase package.
    1032Individual user does not have the permission to send marketing SMS messages.Refer to Difference of rights and interests
    1033Service is suspended due to arrears.You can top up your account by logging in to Tencent Cloud to pay off the overdraft.
    1034In the mass request, there are both Chinese Mainland China mobile phone number and international / Hong Kong, Macao and Taiwan mobile phone number.Please send China Mainland China and international / Hong Kong, Macao and Taiwan mobile phone numbers separately.
    1036There are more than 12 characters in a single template variable.Enterprise Verification users do not limit the number of words for the value of a single variable, you can Change Identity verification model After being changed to an enterprise Verification user, the change will take effect for about 1 hour
    1038Verification code template. Only 0-6 digits (including 6 digits) can be passed in the template variable.-
    1045Text messages in this area, deliver, are not supported.-
    1046The number of mobile phone numbers submitted by API in a single call is more than 200.Please abide byAPI explainedSpecification
    1047The number of deliver messages on international / Hong Kong, Macao and Taiwan short message days is limited.If you need to adjust the restrictions, please contactSms helperSolved
    1048Prohibit the use of URL in template variables-
    60008Processing request timed outPlease see60008 detailed explanation of error

    Error Codes for Status Report

    If the following error occurs, please contact ISP to handle it. If the detailed error code information is not found in the following table, please contact Sms helper Communicate and solve.

    Error Code Category Description
    -106 Three major operators ISP keyword blocking
    002 Three major operators Turn off / stop / can't get through the phone / not in the service area
    004 Three major operators Downtime / number invalidation / number suspension
    BD:LSTO Three major operators ISP gateway exception
    BST-209 Three major operators ISP blocklist
    BST-210 Three major operators ISP keyword blocking
    BWLIST _006 Three major operators Gateway Blocklist
    DB:0108 Three major operators ISP gateway exception
    DB:13 Three major operators Abnormal terminal signal
    DB00141 Three major operators ISP keyword blocking
    DELIVRD Three major operators The user's SMS message was delivered successfully.
    DISTURB Three major operators Too many times sending
    ER:101 Three major operators ISP blocklist
    ERR:111 Three major operators ISP gateway exception
    ERR-209 Three major operators ISP blocklist
    ERR-210 Three major operators ISP keyword blocking
    IB:0182 Three major operators ISP gateway exception
    IC-0054 Three major operators ISP keyword blocking
    LN:9999 Three major operators ISP gateway exception
    MB:1013 Three major operators ISP gateway blocking
    MX:0003 Three major operators The number of SMS messages sent from a single mobile number every day exceeds the upper limit.
    MX:0012 Three major operators The destination number is in the customer unsubscribe blocklist.
    OVERDUE Three major operators Abnormal terminal exception
    REJECTD Three major operators The short message was rejected for some reason
    SC:0001 Three major operators ISP keyword blocking
    SME13 Three major operators ISP blocklist
    TD:0001 Three major operators Gateway blocklist
    TD:0004 Three major operators Suspected fishing, please check
    TD:18 Three major operators Number from unknown ISP
    TD:19 Three major operators Blocklist number
    TE:0002 Three major operators Failed to submit SMS to the gateway
    TE:0003 Three major operators The number of SMS messages sent from a single mobile number every day exceeds the upper limit.
    TE:0014 Three major operators Manual examination failed.
    TSBLACK Three major operators Complaint Blocklist
    TX:2000 Three major operators Failed to get signature subcode
    TX:2001 Three major operators Timeout for getting signature subcode
    TX:2002 Three major operators Failed to get signature subcode
    TX:2003 Three major operators Failed to parse signature
    TX:3000 Three major operators Failed to submit deliver
    TX:3001 Three major operators Deliver timeout
    TX:4099 Three major operators ISP gateway exception
    TX:4100 Three major operators ISP gateway exception
    TX:4151 Three major operators ISP gateway exception
    WX-FAIL Three major operators ISP blocklist
    UNDELIVRD Three major operators Invalid number, out-of-service phone or powered-off phone
    XZ:0000 Three major operators ISP keyword blocking
    YX:9006 Three major operators Multi-signature failed
    YY:0206 Three major operators ISP gateway exception
    XA:0001 Three major operators ISP gateway blocking
    XA:0100 Three major operators Frequency limit
    XA:0139 Three major operators ISP blocklist
    -9990 China Mobile Invalid number/Out of service/Shutdown
    -9410 China Mobile ISP blocklist
    -9409 China Mobile ISP blocklist
    -9246 China Mobile ISP blocklist
    -9236 China Mobile ISP frequency limit
    -9235 China Mobile ISP frequency limit
    -9234 China Mobile ISP frequency limit
    -9233 China Mobile ISP frequency limit
    -9231 China Mobile ISP frequency limit
    -9224 China Mobile ISP gateway exception
    -9223 China Mobile ISP keyword blocking
    -9222 China Mobile ISP keyword blocking
    -9220 China Mobile ISP blocklist
    -9217 China Mobile ISP gateway exception
    -9212 China Mobile ISP blocklist
    -9211 China Mobile ISP keyword blocking
    -9203 China Mobile Invalid number
    -9014 China Mobile ISP blocklist
    -9013 China Mobile ISP blocklist
    -9012 China Mobile ISP blocklist
    -9009 China Mobile ISP gateway exception
    -9000 China Mobile Abnormal transfer network with number
    -1050 China Mobile ISP keyword blocking
    -1033 China Mobile Failed to transfer to the network with number.
    -1023 China Mobile Failed to transfer to the network with number.
    -1021 China Mobile ISP keyword blocking
    -1017 China Mobile Invalid number
    -1016 China Mobile ISP gateway blocking
    -1012 China Mobile ISP blocklist
    -1005 China Mobile ISP blocklist
    -1000 China Mobile ISP gateway exception
    -127 China Mobile There are garbled codes in deliver's content.
    -108 China Mobile Invalid number
    -104 China Mobile ISP blocklist
    -100 China Mobile Out of service
    -96 China Mobile ISP keyword blocking
    -94 China Mobile ISP frequency limit
    -14 China Mobile ISP blocklist
    -13 China Mobile Invalid number, out-of-service phone or powered-off phone
    001 China Mobile Abnormal terminal signal
    00202 China Mobile Invalid number
    03 China Mobile ISP gateway blocking
    7 China Mobile China Mobile gateway internal exception
    76 China Mobile Keyword blocking
    115 China Mobile Keyword blocking
    144 China Mobile Blocklist
    145 China Mobile ISP frequency limit
    188 China Mobile ISP gateway exception
    904 China Mobile Out of service
    1077 China Mobile Blocklist
    1243 China Mobile Abnormal transfer network with number
    431025 China Mobile ISP frequency limit
    431037 China Mobile Failed to transfer to the network with number
    431082 China Mobile ISP blocklist
    9992 China Mobile Terminal storage exception, it is recommended that users clean their inbox
    9994 China Mobile Abnormal terminal signal
    9997 China Mobile Invalid number, out-of-service phone or powered-off phone
    9998 China Mobile Invalid number
    9999 China Mobile Failed to transfer to the network with number.
    ADTFAIL China Mobile ISP keyword blocking
    AICHECK China Mobile ISP keyword blocking
    AUDIT:F China Mobile ISP Gateway blocking
    BADSIGN China Mobile Invalid number
    BEYONDN China Mobile ISP's internal errors
    BD:0000 China Mobile Transfer network with number
    BD:0001 China Mobile Frequency limit
    BD:0002 China Mobile ISP gateway exception
    BD:0003 China Mobile ISP keyword
    BLACK0 China Mobile Shutdown
    BLKLIST China Mobile ISP blocklist
    BST--1 China Mobile ISP blocklist
    BST-204 China Mobile ISP blocklist
    BWLIST China Mobile Gateway blocklist
    C100100 China Mobile Keyword
    C100106 China Mobile Exceed deliver's limit
    CA:0051 China Mobile ISP gateway exception
    CA:0052 China Mobile ISP gateway exception
    CA:0054 China Mobile China Mobile's internal error
    CA:0111 China Mobile ISP gateway exception
    CA:8008 China Mobile ISP gateway blocking
    CA:8027 China Mobile ISP blocklist
    CA:9005 China Mobile ISP gateway blocking
    CA:9023 China Mobile ISP blocklist
    CB:0001 China Mobile Invalid number/Services are not supported
    CB:0002 China Mobile ISP gateway exception
    CB:0005 China Mobile ISP gateway exception
    CB:0007 China Mobile ISP gateway exception
    CB:0010 China Mobile Exceed deliver's limit
    CB:0013 China Mobile Invalid number, out-of-service phone or powered-off phone
    CB:0015 China Mobile Invalid number, out-of-service phone or powered-off phone
    CB:0016 China Mobile ISP gateway exception
    CB:0018 China Mobile ISP gateway exception
    CB:0022 China Mobile ISP gateway exception
    CB:0047 China Mobile Invalid number/Services are not supported
    CB:0053 China Mobile Invalid number/Services are not supported
    CB:0054 China Mobile ISP gateway exception
    CE:0211 China Mobile ISP gateway blocking
    CE:0301 China Mobile Terminal memory exception
    CE:0501 China Mobile ISP gateway blocking
    CHECK China Mobile ISP keyword blocking
    CL:105 China Mobile ISP gateway blocking
    CL:116 China Mobile ISP keyword blocking
    CJ:007 China Mobile Frequency limit
    CJ:0006 China Mobile Frequency limit
    CJ:0007 China Mobile ISP keyword blocking
    CJ:0008 China Mobile ISP keyword blocking
    CM:8003 China Mobile ISP keyword blocking
    CMPP20ERR: China Mobile ISP gateway exception
    CMPP30ERR: China Mobile Invalid number/Services are not supported
    CONTENT China Mobile ISP keyword blocking
    DA:0051 China Mobile ISP gateway exception
    DA:0052 China Mobile ISP gateway exception
    DA:0053 China Mobile China Mobile gateway internal exception
    DA:0054 China Mobile No response message was received until the timeout
    DA:0084 China Mobile ISP gateway exception
    DB:0000 China Mobile ISP gateway exception
    DB:0001 China Mobile Terminal exception
    DB:0002 China Mobile ISP gateway exception
    DB:0003 China Mobile ISP gateway exception
    DB:0004 China Mobile ISP gateway exception
    DB:0006 China Mobile China Mobile gateway internal exception
    DB:0007 China Mobile China Mobile gateway internal exception
    DB:0008 China Mobile ISP gateway exception
    DB:0009 China Mobile China Mobile gateway internal exception
    DB:0010 China Mobile ISP's internal errors
    DB:0100 China Mobile Invalid number, out-of-service phone or powered-off phone
    DB:0101 China Mobile Invalid number, out-of-service phone or powered-off phone
    DB:0102 China Mobile Invalid number, out-of-service phone or powered-off phone
    DB:0103 China Mobile Invalid number, out-of-service phone or powered-off phone
    DB:0104 China Mobile ISP blocklist
    DB:0105 China Mobile ISP gateway exception
    DB:0106 China Mobile Service code error
    DB:0107 China Mobile ISP's internal errors
    DB:0109 China Mobile ISP gateway exception
    DB:0110 China Mobile ISP gateway exception
    DB:0111 China Mobile Invalid number/Services are not supported
    DB:0112 China Mobile ISP gateway exception
    DB:0113 China Mobile ISP gateway exception
    DB:0114 China Mobile ISP gateway exception
    DB:0115 China Mobile Temporarily unavailable
    DB:0116 China Mobile Temporarily unavailable
    DB:0117 China Mobile Temporarily unavailable
    DB:0118 China Mobile Temporarily unavailable
    DB:0119 China Mobile Temporarily unavailable
    DB:0120 China Mobile ISP gateway exception
    DB:0121 China Mobile ISP gateway exception
    DB:0122 China Mobile ISP gateway exception
    DB:0123 China Mobile ISP gateway exception
    DB:0124 China Mobile ISP gateway exception
    DB:0125 China Mobile ISP gateway exception
    DB:0126 China Mobile Abnormal transfer network with number
    DB:0127 China Mobile Out of service
    DB:0128 China Mobile Out of service
    DB:0129 China Mobile Abnormal transfer network with number
    DB:0130 China Mobile Invalid number/Services are not supported
    DB:0131 China Mobile Invalid number/Services are not supported
    DB:0132 China Mobile Invalid number/Services are not supported
    DB:0133 China Mobile Invalid number/Services are not supported
    DB:0134 China Mobile Invalid number/Services are not supported
    DB:0135 China Mobile Invalid number/Services are not supported
    DB:0136 China Mobile ISP gateway exception
    DB:0137 China Mobile ISP gateway exception
    DB:0138 China Mobile Invalid number/Services are not suppor

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