tencent cloud

Single-Resource Renewal

You can renew a monthly subscription resource via two methods:

• Log in and renew the resource in the corresponding console.
• Go to Billing Center > Renewal Management to renew the resource.

You can filter your resources by expiration time, product type, region, etc.

Batch Renewal

Go to Billing Center > Renewal Management, select the resources you want to renew, and click Batch Renewal.

• You can select all resources across pages.
• If you want to use vouchers, make sure the number of resources you select for renewal does not exceed 100. You cannot use vouchers if you select over 100 resources.

Auto-renewal

If you intend to use a resource in the long term, you can set it to auto-renewal. You can manage resources set to auto-renewal under the Auto-renewal tab.

• Resources set to auto-renewal are renewed automatically on the expiration date, but the exact renewal time may be later than the expiration time. Please do not change the auto-renewal setting for resources that are about to expire or be repossessed.
• If your account has insufficient balance to cover the cost of renewal on the expiration date, before service suspension, we will check your account balance on a daily basis, and once there is sufficient balance, we will renew the resources set to auto-renewal. For more information on service suspension, see Prepaid Billing.
• Applicable vouchers will be used automatically during auto-renewal.
• Suspended resources will not be renewed automatically or appear on the renewal management page. To restore a suspended resource, see Restoring Suspended Resource.
• If you cancel auto-renewal for your resources, we will resume the notify-before-expiration practice for them.

No Renewal upon Expiration

If you intend to stop using a resource after it expires, you can set it to non-renewal. You can manage resources set to non-renewal under the Non-renewal tab.

• We will not send notifications prior to the expiration of resources set to non-renewal.
• If you switch your resources from non-renewal to manual renewal or auto-renewal, we will implement the notify-before-expiration practice for them.

Renewal Reminder

You can customize when to receive renewal reminders. This may be helpful if your budget application process is time-consuming.

• Depending on your configuration, the system can send you reminders 7 days to 3 months before the date of expiration or auto-renewal.
• The system can send you reminders via Message Center, SMS, and email if an auto-renewal resource of yours is about to expire and there is insufficient balance in your account to cover the renewal fee. You can customize the channels to receive the reminders.
• If you don’t select any channel, we will not send you reminders.
• These settings take effect only for the logged in account, not for other collaborators.
• You can change the mobile number or email address for your account on the User List page.

If you have questions, please refer to FAQs > Renewal.