tencent cloud

Cloud Contact Center
Last updated:2026-02-16 09:45:38
Cloud Contact Center
Last updated: 2026-02-16 09:45:38

Service roles and service-linked roles are predefined by Tencent Cloud services and, upon user authorization, the corresponding services can access and use resources by assuming these service-linked roles. This document provides detailed information on the use cases and associated authorization policies of these specific service-linked roles.

Product Role Name Role Types Role Entity
Cloud Contact Center CCC_QCSLinkedRoleInKms Service-Related Roles kms.ccc.cloud.tencent.com
Cloud Contact Center CCC_QCSLinkedRoleInRecordsCopy Service-Related Roles recordscopy.ccc.cloud.tencent.com

CCC_QCSLinkedRoleInKms

Use Cases: The current role is the CCC service linked role which will access your KMS resources within the permissions of the associated policy.
Authorization Polices

  • Policy Name: QcloudAccessCccForLinkedRoleInKms
  • Policy Information:
    {
      "version": "2.0",
      "statement": [
          {
              "effect": "allow",
              "action": [
                  "kms:BindCloudResource",
                  "kms:VerifyByAsymmetricKey",
                  "kms:SignByAsymmetricKey",
                  "kms:GenerateDataKey",
                  "kms:AsymmetricRsaDecrypt",
                  "kms:AsymmetricSm2Decrypt",
                  "kms:ListDataKeyDetail",
                  "kms:DescribeDataKey",
                  "kms:GetRegions",
                  "kms:GetDataKeyCiphertextBlob",
                  "kms:ListKeys",
                  "kms:GetServiceStatus",
                  "kms:ListKeyDetail",
                  "kms:Encrypt",
                  "kms:Decrypt",
                  "kms:BuyService",
                  "kms:GetPublicKey",
                  "kms:ListKey"
              ],
              "resource": "*"
          }
      ]
    }

CCC_QCSLinkedRoleInRecordsCopy

Use Cases: The current role is the CCC service linked role, which will access your other service resources within the scope of the permissions of the associated policy.
Authorization Polices

  • Policy Name: QcloudAccessForCCCLinkedRoleInRecordsCopy
  • Policy Information:
    {
      "version": "2.0",
      "statement": [
          {
              "effect": "allow",
              "action": [
                  "cos:GetService",
                  "cos:PutObject",
                  "cos:PutObjectCopy"
              ],
              "resource": [
                  "*"
              ]
          }
      ]
    }
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