Item | Trail | 1-to-1 Call | Group Call | |
Price | | |||
Package costs*
(Chat plan + Call package) | | Any Chat plan
(as low as 0 USD)
+
Call Trial
(0 USD for 7 days) | Chat Standard
(399 USD/month)
+
1-to-1 Call
(199 USD/month) | Chat Premium
(699 USD/month)
+
Group Call
(599 USD/month) |
Package duration* | Free minutes* | 10,000 minutes/month | 10,000 minutes/month | 10,000 minutes/month |
| Package bonus minutes* | - | 200,000 minutes/month | 600,000 minutes/month |
| Pay-as-you-go upon exhaustion
(within the validity of the package) | Services become unavailable after exhaustion. | ✓ | ✓ |
Chat usage | Peak MAU | Depends on the Chat plan edition. | 10,000/month | 10,000/month |
TRTC Call
features | Audio/Video calls | ✓ | ✓ | ✓ |
| Complete UI | ✓ | ✓ | ✓ |
| Call status display | ✓ | ✓ | ✓ |
| Call notifications
(If the application is not in the foreground, push notifications will be sent.) | ✓ | ✓ | ✓ |
| Floating window
(The call page can be displayed as a floating window.) | ✓ | ✓ | ✓ |
| Custom ringtones | ✓ | ✓ | ✓ |
| Make/Answer/Decline/Hang up a call | ✓ | ✓ | ✓ |
| Video call switch to Audio call | ✓ | ✓ | ✓ |
| One-to-one call | ✓ | ✓ | ✓ |
| Group call | ✓ | - | ✓ |
| Invite to/Join ongoing calls | ✓ | - | ✓ |
| Multi-platform call
(A successful connection will automatically terminate requests from other platforms.) | ✓ | - | ✓ |
| Multi-device call
(A user can be logged in to multiple devices of the same platform, for example, multiple iOS devices, and join a call.) | ✓ | - | ✓ |
| AI noise suppression
(Removes background noises with the help of AI.) | ✓ | - | ✓ |
| Less stutter under poor network conditions
(Reduces stutter rate and loading time under poor network conditions.) | ✓ | - | ✓ |
TRTC basic features* | On-cloud recording | ✓ | ✓ | ✓ |
| On-cloud mixtranscoding | ✓ | ✓ | ✓ |
| Relay to CSS | ✓ | ✓ | ✓ |
Chat features | | |||
Supported platforms | | iOS, Android, web, Flutter | iOS, Android, web, Flutter | iOS, Android, web, Flutter |
Technical support | | - | Response time:
5 day/12 hour
P1 - 2 hours
P2 - 6 hours
P3 - 12 hours | Response time:
7 day/24 hour
P1 - 1 hour
P2 - 4 hours
P3 - 8 hours |
| | - | Ticket and email support | Ticket and email support |
| | - | Telegram group | Telegram group |
Item | Free Trial | Lite | Standard | Pro | |
Price | | 299 USD/month | 599 USD/month | 899 USD/month | |
Package duration | Free minutes | 10,000 minutes/month | 10,000 minutes/month | 10,000 minutes/month | 10,000 minutes/month |
| Package bonus minutes | - | 100,000 minutes/month | 300,000 minutes/month | 450,000 minutes/month |
| Pay-as-you-go upon exhaustion
(within the validity of the package) | Services become unavailable after exhaustion | ✓ | ✓ | ✓ |
Conference Features | Participants per room | 100 | 20 | 50 | 200 |
| Active Rooms | 10 | 20 | 100 | 200 |
| Quota Of Free Monthly Active User (MAU) | 100/month | 10,000/month | 10,000/month | 10,000/month |
| Video Quality | HD, FHD, 2K, 4K | HD, FHD | HD, FHD | HD, FHD, 2K, 4K |
| Complete UI | ✓ | ✓ | ✓ | ✓ |
| Custom UI | ✓ | ✓ | ✓ | ✓ |
| Floating Window | ✓ | ✓ | ✓ | ✓ |
| Screen Sharing | ✓ | ✓ | ✓ | ✓ |
| Member Management | ✓ | ✓ | ✓ | ✓ |
| Room Management | ✓ | ✓ | ✓ | ✓ |
| Free Speech Mode | ✓ | ✓ | ✓ | ✓ |
| Audio mix by default | ✓ | ✓ | ✓ | ✓ |
| On-stage Speech Mode | ✓ | - | ✓ | ✓ |
| Microphone Management | ✓ | - | ✓ | ✓ |
| Microphone Quantity | 20 | - | 9 | 20 |
| Chat in Conference | ✓ | - | ✓ | ✓ |
| AI noise suppression | ✓ | - | ✓ | ✓ |
| Less stutter under poor network conditions | ✓ | - | ✓ | ✓ |
| Multi-terminal login | ✓ | - | - | ✓ |
TRTC Basic Features | On-Cloud Recording | ✓ | ✓ | ✓ | ✓ |
| On-Cloud Mix-Transcoding | ✓ | ✓ | ✓ | ✓ |
| Relay To CSS | ✓ | ✓ | ✓ | ✓ |
Supported Platforms | | iOS, Android, Web, Flutter, Electron, Windows | iOS, Android, Web, Flutter, Electron, Windows | iOS, Android, Web, Flutter, Electron, Windows | iOS, Android, Web, Flutter, Electron, Windows |
Technical Support | | - | Response time:
5 day/12 hour
P1 - 2 hours
P2 - 6 hours
P3 - 12 hours | Response time:
5 day/12 hour
P1 - 2 hours
P2 - 6 hours
P3 - 12 hours | Response time:
7 day/24 hour
P1 - 1 hour
P2 - 4 hours
P3 - 8 hours |
| | - | Ticket and email support | Ticket and email support | Ticket and email support |
| | - | Telegram group | Telegram group | Telegram group |
Category | Item | Free (default edition) | Standard | Pro |
Price | | 0 USD/month | 499 USD/month Buy one, get one free | 1,499 USD/month Buy one, get one free |
Minutes | Free minutes (deducts audio/video call, on-cloud recording, and On-Cloud MixTranscoding durations) | 10,000 minutes/month | 10,000 minutes/month | 10,000 minutes/month |
| Bonus minutes (deducts audio/video call durations) | - | 500,000 minutes/month | 1,500,000 minutes/month |
| Pay-as-you-go upon exhaustion (before the package expires) | Service suspension upon exhaustion | ✓ | ✓ |
Basic TRTC services | Audio/Video call | ✓ | ✓ | ✓ |
| On-cloud recording | ✓ | ✓ | ✓ |
| On-Cloud MixTranscoding | ✓ | ✓ | ✓ |
| Relay to CSS | ✓ | ✓ | ✓ |
Value-added TRTC services | Relay to third-party CDNs | - | ✓ | ✓ |
| AI noise suppression | - | ✓ | ✓ |
| Less stutter under poor network conditions | - | ✓ | ✓ |
| RTMP publish/playback | - | ✓ | ✓ |
| 3D spatial audio | - | - | ✓ |
| Scaled video coding | - | - | ✓ |
| Region of interest coding | - | - | ✓ |
| 2K/4K video quality | - | - | ✓ |
Supported SDKs/Platforms | | iOS/macOS Android Windows Web Electron Flutter React Native | iOS/macOS Android Windows Web Electron Flutter React Native | iOS/macOS Android Windows Web Electron Flutter React Native |
Technical support | | - | Response time: 5 day/12 hour P1 - 2 hours P2 - 6 hours P3 - 12 hours | Response time: 7 day/24 hour P1 - 1 hour P2 - 4 hours P3 - 8 hours |
| | - | Ticket and email support | Ticket and email support |
| | - | Telegram group | Telegram group |
Scene | Description of scene | Billing instructions |
Audio interactive live streaming | Support for audio interactivity between the host and audience, including the ability to connect via voice chat. The ability for hosts to engage in inter-room (or inter-live stream) battles. Smooth transitioning between hosting and co-hosting, with a wait time of less than 300ms. A limitless number of users can co-host in a single room, with support for up to 50 people connected via voice chat simultaneously. Low-latency live streaming mode with support for up to 100,000 viewers, with latencies as low as 1,000ms. When using CDN bypass mode, there is no limit to the number of viewers who can watch the live stream. | |
| Video interactive live streaming | Support for video interactivity between the host and audience, including the ability to connect via voice chat. The ability for hosts to engage in inter-room (or inter-live stream) battles. Smooth transitioning between hosting and co-hosting, with a wait time of less than 300ms. A limitless number of users can co-host in a single room, with support for up to 50 people connected via voice chat simultaneously. Low-latency live streaming mode with support for up to 100,000 viewers, with latencies as low as 1,000ms. When using CDN bypass mode, there is no limit to the number of viewers who can watch the live stream. |
| Audio Call | Two-person or multi-person voice call, supporting 48kHz and stereo. A single room can support up to 300 people being online simultaneously and up to 50 people using their microphones at the same time. |
| Video Call | Two-person or multi-person video calls are supported with high-definition image quality of 720P, 1080P, 2K, and 4K (on specific devices). A single room can support up to 300 people being online simultaneously and up to 50 people using their microphones at the same time. |
Service | Description | Billing instructions |
The MCU recording cluster is a system used to record real-time audio and video in TRTC rooms, which can on-demand record single or mixed (multiplexing multiple audio and video streams into a single stream) uplink audio and video streams in TRTC rooms. Recorded files are stored on the VOD platform to ensure the reliability and real-time nature of the recording process. | ||
By using the MCU cluster, TRTC can flexibly mix and transcode each upstream audio and video stream within the rooms, and then output the transcoded audio and video streams for live streaming to CDN, which enables viewers to watch the live stream via CDN. | ||
The monitoring dashboard is a quality data monitoring and analysis service launched by Tencent Cloud Real-Time Audio and Video, which provides different dashboard functions for free and paid versions in a fixed-price mode. You can open and subscribe to the payment version according to your business needs through self-service on the console. | ||
The Recording Delivery Service is a paid feature service launched by Tencent Cloud Real-Time Audio and Video. When using the real-time audio and video cloud recording service, fees will be incurred for the recording delivery service during the process of delivering and storing the recording files in the storage bucket. |
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