tencent cloud

フィードバック

最終更新日:2024-01-02 15:24:01

    What is auto-renewal?

    You can enable auto-renewal for a resource if you intend to use it in the long term. You can manage resources set to auto-renewal under the Auto-renewal tab on the renewal management page.
    Resources set to auto-renewal are renewed automatically on the expiration date, but the exact renewal time may be later than the expiration time. Please do not change the auto-renewal setting for resources that are about to expire or be repossessed.
    If your account has insufficient balance to cover the cost of renewal on the expiration date, we will check your account balance daily during the following 6 days, and once there is sufficient balance, we will renew the resources set to auto-renewal.
    During the 7 days before expiration, if your account has sufficient balance for renewal, we will not send you reminders and will renew your resources on the expiration day; if not, we will remind you to top up. During the 6 days after expiration, we will remind you to top up until your account has sufficient balance for renewal.
    If you cancel auto-renewal for your resources, we will resume the notify-before-expiration practice for them.

    How do I renew resources to the same expiration date?

    See Same-Date Renewal for detailed directions.

    How do I modify the unified expiration date?

    See Same-Date Renewal for detailed directions.

    How do I renew a resource not on the renewal management page?

    The renewal management page displays some of your prepaid resources, but not pay-as-you-go resources. If you cannot find the resource you want to renew on the renewal management page, you can renew it via the console of the corresponding Tencent Cloud product.

    How do I restore a suspended resource?

    Suspended resources are not displayed on the renewal management page. If you want to restore a suspended resource, see Restoring Suspended Resource.
    お問い合わせ

    カスタマーサービスをご提供できるため、ぜひお気軽にお問い合わせくださいませ。

    テクニカルサポート

    さらにサポートが必要な場合は、サポートチケットを送信して弊社サポートチームにお問い合わせください。24時間365日のサポートをご提供します。

    電話サポート(24 時間365日対応)