Overview
This document describes how to send a reminder in the SSL Certificate Service console after purchasing a paid certificate and submitting the information to accelerate the review progress if needed.
You can send a reminder for the following certificates:
Note:
Currently, you cannot send a reminder for DNSPod Chinese SM certificates, and all you need to do is wait for the approval after submitting the information.
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SecureSite | Supported | Supported | - | Supported | Supported | Supported |
GeoTrust | Supported | - | - | - | Supported | - |
TrustAsia | Supported | - | Supported | - | Supported | - |
GlobalSign | Supported | - | - | - | Supported | - |
WoTrus | Not supported | - | Not supported | - | Not supported | - |
Directions
2. On the overview page, select the Validating tab, select the target certificate order, and click View Validation.
3. On the Certificate Application page, click Send reminder to accelerate the review progress as shown below. The following takes a SecureSite OV certificate as an example:
Note:
Validating a DV certificate usually takes one business day, and the reminder option will become available 24 hours after the information is submitted.
Reviewing an OV certificate usually takes 3–5 business days, and the reminder option will become available 72 hours after the confirmation letter is uploaded.
Reviewing an EV certificate usually takes 5–7 business days, and the reminder option will become available 96 hours after the confirmation letter is uploaded.