Announcement
- What's New
- Cloud Contact Center Terminology Update
What is Tencent Cloud Contact Center
Billing Guide
New User Guide
- Voice Guide
- Desk Guide
Use Case
- Inbound: Customer Experience
- Outbound: Telemarketing
- Auto Dialer: Voice Notification
- Integration Use Case (SDK）
Administrator Guide
- Voice Guide
- Desk Guide
Member Guide
- Voice Guide
- Desk Guide
AI Voice Agent Guide
- Introducing AI Voice Agent
- AI Voice Agent Use Case Guide
- Set Up Your AI Voice Agent
- Activate AI Voice Agent Call
- AI Voice Agent Call Logs
Developer Guide
- SDK Development Guide
- Data Push
Voice API Reference
- History
- Introduction
- API Category
- Making API Requests
- Agent APIs
- Skill Group APIs
- Number APIs
- Dual Call APIs
- Predictive Outbound Call APIs
- SIP Phone APIs
- Call Service Record APIs
- Billing APIs
- Other APIs
- Outbound Call APIs
- Speech Intelligent Agent APIs
- Data Types
- Error Codes
Desk API Reference
- API Reference
- Callback Configuration
FAQs
Data Deletion Guide
Legal
Glossary
Contact Us

Getting Started

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마지막 업데이트 시간: 2025-01-09 15:23:21

Tencent Cloud Contact Center helps you set up a customer contact center with voice, chat, audio and video capabilities. This guide explains how to use the provided SDKs to implement into your system.
Get Started
You can follow these steps for integrated development:
Step
Operation
1
Creating Cloud Contact Center application
2
Inbound / Outbound Configuration Guide
Outbound Call Quick Set Up
Inbound Call Quick Set Up
3
Refer to Integrating Agent-side SDK to integrate the agent side into your own system
4
Omni SDKs support different terminals including IOS, Android, Uniapp, Web SDK, please refer to the link for more
(It's more convenient to navigate from the sidebar)
Omni SDK for Inbound and Outbound 
Contact Us
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Step	Operation
1	Creating Cloud Contact Center application
2	Inbound / Outbound Configuration Guide Outbound Call Quick Set Up Inbound Call Quick Set Up
3	Refer to Integrating Agent-side SDK to integrate the agent side into your own system
4	Omni SDKs support different terminals including IOS, Android, Uniapp, Web SDK, please refer to the link for more (It's more convenient to navigate from the sidebar) Omni SDK for Inbound and Outbound

tencent cloud

Cloud Contact Center

Getting Started

Get Started

Contact Us

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