Instant Messaging (IM) leverages the same technology that provides instant messaging capabilities to hundreds of millions of QQ users. This tool aims to support enterprises in their digitalization quest through providing comprehensive communication capabilities for global connectivity.
IM provides global coverage through access points and acceleration points located around the world, including Asia Pacific, North America, Europe, the Middle East, Africa, and Latin America. IM works with numerous international products to provide easy global communication service.
IM provides various social networking solutions such as the one-to-one chat, group chat, and chat rooms. It supports text, emojis, location markers, images, voice messages and short video messages. Custom features such as red packets, read receipts, auto delete after reading, and likes are also supported.
IM can be implemented in a few minutes with TUIKit，also provides SDKs for Android, iOS, web, WeChat mini programs, PC, Mac, etc. It is also integrated with Tencent Real-Time Communication (TRTC), Interactive Live Video Broadcasting (ILVB), and Mini Program LVB to provide you with one-stop solutions.
Tencent was the first company to offer a WeChat Mini Program IM service. Tencent also offers a comprehensive WeChat Mini Program Audio-Video solution, which integrates multiple features such as IM, TRTC, LVB, and VOD, for a one-stop Mini Program solution.
IM provides you with strong offline push capabilities, supporting multiple channels and mobile phone brands, including Apple, FCM(Google), Huawei, Xiaomi, OPPO, Vivo, and Meizu. With IM, you can easily push messages offline.
IM provides strong RESTful API and third-party callback capabilities to facilitate management and callback in response to specific backend events. This empowers developers with convenient and powerful backend app management capabilities.
IM can concurrently send hundreds of millions of messages without compromising stability. It offers 99.99% service availability, 99.99% message arrival rate, and instant image and text uploads. IM automatically selects the optimal path for multi-site access, ensuring a 99.95% weak signal connectivity rate. Multi-site DR protection and automatic migration to available data centers are supported, ensuring your communication service remains available.
IM provides you with free and convenient migration solutions and services for third-party services. You simply need to integrate the IM SDK to implement smooth migration at zero cost.
IM supports multi-dimensional security countermeasures that cover user messages, user information, and group information. It blocks content related to terrorism and violence, profanity, and pornography with an automatic recognition rate of over 99%. In addition, the custom libraries feature allows you to effectively manage profanity libraries, conveniently implement security countermeasures, and ensure the security of your businesses.
By using IM, users can enjoy one-to-one chat and group chat features within the app. IM supports text, voice messages, images, emojis, location markers, videos, and custom messages for intra-app social networking. It provides users with new social experiences and effectively improves user stickiness and activity.
IM allows you to deploy LVB chat rooms on a massive scale. These LVB chat rooms supports unlimited number of users and on-screen comments, letting you serve hundreds of millions of users concurrently sending hundreds of millions of messages online.
You can implement an in-app customer service feature with IM to meet your pre-sales, sales, and after-sales service requirements. Customer tags and attributes can be customized for customer profiling.
With IM, you can easily synchronize messages between PCs and mobile phones. IM leverages QQ’s underlying encryption algorithm to ensure the security and reliability of messages within your enterprise. Third-party channels are supported to facilitate connection to office systems. Private deployment and dedicated networks are supported, with installation guaranteed.
IM SDKs can be conveniently deployed on smart devices for text, voice, image, and video communications between smart devices and between apps and smart devices, so you can easily utilize your smart device for interactive IM.
Tencent Cloud IM is pay-as-you-go on a monthly billing cycle. With this billing mode, there are no upfront payments and you can activate or deactivate your applications (SDKAppID) at any time. For more details, see Billing Overview.