tencent cloud

Tencent eSign
A global electronic signature service that supports multi-tier signing — SES, AES, and QES — and is aligned with electronic signature legal frameworks across countries and regions worldwide, enabling enterprises to execute cross-border contracts in a secure, efficient, and compliant manner.
A globally compliant, secure, and trustworthy electronic signature platform
One platform with multi-tier signing capabilities, covering every cross-border business scenario — sign with confidence, efficiency, and ease as you grow your business globally.
Comprehensive global compliance

Aligned with electronic signature legislation in 100+ countries and regions across Asia, Europe, North America, South America, and Africa. Compliant with leading legal and privacy frameworks such as Hong Kong ETO, the U.S. E-SIGN Act, the EU eIDAS Regulation, and Singapore's PDPA, ensuring that signed documents are legally enforceable.

Comprehensive global compliance

Aligned with electronic signature legislation in 100+ countries and regions across Asia, Europe, North America, South America, and Africa. Compliant with leading legal and privacy frameworks such as Hong Kong ETO, the U.S. E-SIGN Act, the EU eIDAS Regulation, and Singapore's PDPA, ensuring that signed documents are legally enforceable.

Multi-tier signing capabilities

Supports four signing tiers — Simple Electronic Signature (SES), SES with eKYC, Advanced Electronic Signature (AES), and Qualified Electronic Signature (QES) — allowing flexible selection based on business risk and the legal framework of the target jurisdiction, covering everything from everyday contracts to high-value transactions on a single platform.

Multi-tier signing capabilities

Supports four signing tiers — Simple Electronic Signature (SES), SES with eKYC, Advanced Electronic Signature (AES), and Qualified Electronic Signature (QES) — allowing flexible selection based on business risk and the legal framework of the target jurisdiction, covering everything from everyday contracts to high-value transactions on a single platform.

Recognized CA accreditation with strong judicial effect

Working with internationally recognized and locally authorized CAs — including TrustAsia CA, GlobalSign, and Hong Kong-licensed CAs — Tencent eSign issues legally valid digital certificates that authenticate the signer's identity and protect documents from tampering, with full end-to-end compliance and audit traceability.

Recognized CA accreditation with strong judicial effect

Working with internationally recognized and locally authorized CAs — including TrustAsia CA, GlobalSign, and Hong Kong-licensed CAs — Tencent eSign issues legally valid digital certificates that authenticate the signer's identity and protect documents from tampering, with full end-to-end compliance and audit traceability.

eKYC-powered intelligent identity verification

Leveraging Tencent Cloud's eKYC capabilities, the platform supports a wide range of identity documents — including passports from various countries, the Hong Kong Identity Card, and the Chinese mainland Resident Identity Card — combined with facial liveness comparison. Verification accuracy reaches up to 99.9%, with real-name authentication completed within minutes.

eKYC-powered intelligent identity verification

Leveraging Tencent Cloud's eKYC capabilities, the platform supports a wide range of identity documents — including passports from various countries, the Hong Kong Identity Card, and the Chinese mainland Resident Identity Card — combined with facial liveness comparison. Verification accuracy reaches up to 99.9%, with real-name authentication completed within minutes.

Data security, privacy protection

Tenant data is strictly isolated and encrypted in transit and at rest. Core data centers are located in Singapore, with on-demand deployment to global Tencent Cloud nodes enabling localized service that meets cross-border data compliance requirements.

Data security, privacy protection

Tenant data is strictly isolated and encrypted in transit and at rest. Core data centers are located in Singapore, with on-demand deployment to global Tencent Cloud nodes enabling localized service that meets cross-border data compliance requirements.

end-to-end evidence chain retention

Throughout the signing process, identity verification records, digital signatures, timestamps, and audit logs are automatically captured to form a fully traceable evidence chain, providing reliable electronic evidence in the event of cross-border contract disputes.

end-to-end evidence chain retention

Throughout the signing process, identity verification records, digital signatures, timestamps, and audit logs are automatically captured to form a fully traceable evidence chain, providing reliable electronic evidence in the event of cross-border contract disputes.

Comprehensive global compliance

Aligned with electronic signature legislation in 100+ countries and regions across Asia, Europe, North America, South America, and Africa. Compliant with leading legal and privacy frameworks such as Hong Kong ETO, the U.S. E-SIGN Act, the EU eIDAS Regulation, and Singapore's PDPA, ensuring that signed documents are legally enforceable.

Multi-tier signing capabilities

Supports four signing tiers — Simple Electronic Signature (SES), SES with eKYC, Advanced Electronic Signature (AES), and Qualified Electronic Signature (QES) — allowing flexible selection based on business risk and the legal framework of the target jurisdiction, covering everything from everyday contracts to high-value transactions on a single platform.

Recognized CA accreditation with strong judicial effect

Working with internationally recognized and locally authorized CAs — including TrustAsia CA, GlobalSign, and Hong Kong-licensed CAs — Tencent eSign issues legally valid digital certificates that authenticate the signer's identity and protect documents from tampering, with full end-to-end compliance and audit traceability.

eKYC-powered intelligent identity verification

Leveraging Tencent Cloud's eKYC capabilities, the platform supports a wide range of identity documents — including passports from various countries, the Hong Kong Identity Card, and the Chinese mainland Resident Identity Card — combined with facial liveness comparison. Verification accuracy reaches up to 99.9%, with real-name authentication completed within minutes.

Data security, privacy protection

Tenant data is strictly isolated and encrypted in transit and at rest. Core data centers are located in Singapore, with on-demand deployment to global Tencent Cloud nodes enabling localized service that meets cross-border data compliance requirements.

end-to-end evidence chain retention

Throughout the signing process, identity verification records, digital signatures, timestamps, and audit logs are automatically captured to form a fully traceable evidence chain, providing reliable electronic evidence in the event of cross-border contract disputes.

View All
Designed for a wide range of cross-border signing scenarios
Flexibly adapts to each scenario based on signing tier and business risk, covering core use cases including international trade, cross-border HR, and financial services.
Cross-border trade contracts
Human resources agreements
Internal corporate documents
Applicable to cross-border sales contracts, procurement agreements, transportation agreements, and technology contracts.
Applicable to cross-border employment contracts, outsourcing agreements, and non-disclosure agreements (NDAs). Multilingual interfaces and support for remote signing by employees across regions eliminate the cost and delay of physical contract delivery.
Applicable to internal corporate documents, low-risk agreements, and email confirmations. Signing is completed quickly via an email link, making the process flexible and easy to use.
FAQS

Frequently

asked questions

Are contracts signed via Tencent eSign legally valid outside the country of origin?

Yes. More than 100 countries and regions worldwide have enacted electronic signature legislation that recognizes its legal validity.

How does Tencent eSign ensure cross-border data security and privacy compliance?

Services are delivered from data centers in Singapore and comply with Hong Kong's Personal Data (Privacy) Ordinance (PDPO) and international privacy frameworks such as the GDPR. The platform adopts end-to-end encryption combined with zero-knowledge encryption — meaning that user data can be decrypted only by the user — together with dynamic data masking, achieving "physical isolation" of cross-border data and avoiding data sovereignty disputes.

How can signed documents be used as evidence, and how should disputes be substantiated?

Upon completion of signing, the system automatically generates a complete end-to-end audit log — including signer, signature style, IP address, and timestamp — and provides log reports in both Chinese and English.

FAQS

Frequently

asked questions

Are contracts signed via Tencent eSign legally valid outside the country of origin?

Yes. More than 100 countries and regions worldwide have enacted electronic signature legislation that recognizes its legal validity.

How does Tencent eSign ensure cross-border data security and privacy compliance?

Services are delivered from data centers in Singapore and comply with Hong Kong's Personal Data (Privacy) Ordinance (PDPO) and international privacy frameworks such as the GDPR. The platform adopts end-to-end encryption combined with zero-knowledge encryption — meaning that user data can be decrypted only by the user — together with dynamic data masking, achieving "physical isolation" of cross-border data and avoiding data sovereignty disputes.

How can signed documents be used as evidence, and how should disputes be substantiated?

Upon completion of signing, the system automatically generates a complete end-to-end audit log — including signer, signature style, IP address, and timestamp — and provides log reports in both Chinese and English.