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Service Level Agreement

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最后更新时间: 2026-02-10 10:54:57

1. Service Level Agreement

Public SLA for the product, see Tencent Cloud Database Service Level Agreement.

2. Tencent Cloud's Disclaimer About the Information Security of the Data Encryption Feature

Be sure to properly keep your data key. TencentDB service does not store your data key. This means that after you use the encryption feature of TencentDB to encrypt data, if the data cannot be decrypted, Tencent Cloud will not be responsible for this. Additionally, you can enable the Key Management Service (KMS). For the relevant Service Level Agreement, see Key Management Service (KMS) Service Level Agreement.

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