- 动态与公告
- 产品简介
- 购买指南
- 快速入门
- 云产品监控
- 操作指南
- Prometheus 监控
- 最佳实践
- API 文档
- History
- Introduction
- API Category
- Making API Requests
- Monitoring Data Query APIs
- Alarm APIs
- DescribeAlarmHistories
- CreateAlarmPolicy
- DeleteAlarmPolicy
- DescribeAlarmPolicies
- DescribeAlarmPolicy
- ModifyAlarmPolicyStatus
- SetDefaultAlarmPolicy
- BindingPolicyObject
- UnBindingPolicyObject
- UnBindingAllPolicyObject
- ModifyAlarmPolicyCondition
- ModifyAlarmPolicyNotice
- ModifyAlarmPolicyTasks
- DescribeMonitorTypes
- DescribeAllNamespaces
- DescribeAlarmMetrics
- DescribeAlarmEvents
- DescribeBindingPolicyObjectList
- ModifyAlarmPolicyInfo
- DescribeConditionsTemplateList
- Legacy Alert APIs
- Notification Template APIs
- Prometheus Service APIs
- DescribePrometheusInstanceUsage
- DescribeServiceDiscovery
- CreateServiceDiscovery
- UpdateAlertRuleState
- UpdateAlertRule
- DescribeAlertRules
- DeleteAlertRules
- CreateAlertRule
- DescribePrometheusInstances
- UpgradeGrafanaDashboard
- UpdatePrometheusScrapeJob
- UpdatePrometheusAgentStatus
- UpdateExporterIntegration
- UninstallGrafanaDashboard
- UnbindPrometheusManagedGrafana
- TerminatePrometheusInstances
- ModifyPrometheusInstanceAttributes
- GetPrometheusAgentManagementCommand
- DestroyPrometheusInstance
- DescribePrometheusScrapeJobs
- DescribePrometheusAgents
- DescribeExporterIntegrations
- DeletePrometheusScrapeJobs
- DeleteExporterIntegration
- CreatePrometheusScrapeJob
- CreatePrometheusAgent
- CreateExporterIntegration
- BindPrometheusManagedGrafana
- UpdateRecordingRule
- DescribeRecordingRules
- DeleteRecordingRules
- CreateRecordingRule
- CreatePrometheusMultiTenantInstancePostPayMode
- DescribePrometheusZones
- Grafana Service APIs
- UpgradeGrafanaInstance
- UpdateSSOAccount
- UpdateGrafanaWhiteList
- UpdateGrafanaNotificationChannel
- UpdateGrafanaIntegration
- UpdateGrafanaEnvironments
- UpdateGrafanaConfig
- UpdateDNSConfig
- UninstallGrafanaPlugins
- ResumeGrafanaInstance
- ModifyGrafanaInstance
- InstallPlugins
- EnableSSOCamCheck
- EnableGrafanaSSO
- EnableGrafanaInternet
- DescribeSSOAccount
- DescribeInstalledPlugins
- DescribeGrafanaWhiteList
- DescribeGrafanaNotificationChannels
- DescribeGrafanaIntegrations
- DescribeGrafanaInstances
- DescribeGrafanaEnvironments
- DescribeGrafanaConfig
- DescribeDNSConfig
- DeleteSSOAccount
- DeleteGrafanaNotificationChannel
- DeleteGrafanaIntegration
- DeleteGrafanaInstance
- CreateSSOAccount
- CreateGrafanaNotificationChannel
- CreateGrafanaIntegration
- CreateGrafanaInstance
- CleanGrafanaInstance
- DescribeGrafanaChannels
- Event Center APIs
- TencentCloud Managed Service for Prometheus APIs
- CheckIsPrometheusNewUser
- CreatePrometheusTemp
- CreatePrometheusAlertPolicy
- CreatePrometheusClusterAgent
- CreatePrometheusGlobalNotification
- DeletePrometheusTemp
- DeletePrometheusTempSync
- DeletePrometheusAlertPolicy
- DeletePrometheusClusterAgent
- DescribePrometheusAgentInstances
- DescribePrometheusAlertPolicy
- DescribePrometheusInstanceDetail
- DescribePrometheusClusterAgents
- DescribePrometheusInstanceInitStatus
- DescribePrometheusGlobalConfig
- DescribePrometheusInstancesOverview
- DescribePrometheusGlobalNotification
- DescribePrometheusRecordRules
- DescribePrometheusTemp
- DescribePrometheusTempSync
- DescribePrometheusTargetsTMP
- ModifyPrometheusTemp
- ModifyPrometheusAgentExternalLabels
- ModifyPrometheusAlertPolicy
- ModifyPrometheusGlobalNotification
- RunPrometheusInstance
- DescribeClusterAgentCreatingProgress
- SyncPrometheusTemp
- Monitoring APIs
- Data Types
- Error Codes
- 故障处理
- 常见问题
- 告警管理
- 文档阅读指南
- 相关协议
- 词汇表
- 动态与公告
- 产品简介
- 购买指南
- 快速入门
- 云产品监控
- 操作指南
- Prometheus 监控
- 最佳实践
- API 文档
- History
- Introduction
- API Category
- Making API Requests
- Monitoring Data Query APIs
- Alarm APIs
- DescribeAlarmHistories
- CreateAlarmPolicy
- DeleteAlarmPolicy
- DescribeAlarmPolicies
- DescribeAlarmPolicy
- ModifyAlarmPolicyStatus
- SetDefaultAlarmPolicy
- BindingPolicyObject
- UnBindingPolicyObject
- UnBindingAllPolicyObject
- ModifyAlarmPolicyCondition
- ModifyAlarmPolicyNotice
- ModifyAlarmPolicyTasks
- DescribeMonitorTypes
- DescribeAllNamespaces
- DescribeAlarmMetrics
- DescribeAlarmEvents
- DescribeBindingPolicyObjectList
- ModifyAlarmPolicyInfo
- DescribeConditionsTemplateList
- Legacy Alert APIs
- Notification Template APIs
- Prometheus Service APIs
- DescribePrometheusInstanceUsage
- DescribeServiceDiscovery
- CreateServiceDiscovery
- UpdateAlertRuleState
- UpdateAlertRule
- DescribeAlertRules
- DeleteAlertRules
- CreateAlertRule
- DescribePrometheusInstances
- UpgradeGrafanaDashboard
- UpdatePrometheusScrapeJob
- UpdatePrometheusAgentStatus
- UpdateExporterIntegration
- UninstallGrafanaDashboard
- UnbindPrometheusManagedGrafana
- TerminatePrometheusInstances
- ModifyPrometheusInstanceAttributes
- GetPrometheusAgentManagementCommand
- DestroyPrometheusInstance
- DescribePrometheusScrapeJobs
- DescribePrometheusAgents
- DescribeExporterIntegrations
- DeletePrometheusScrapeJobs
- DeleteExporterIntegration
- CreatePrometheusScrapeJob
- CreatePrometheusAgent
- CreateExporterIntegration
- BindPrometheusManagedGrafana
- UpdateRecordingRule
- DescribeRecordingRules
- DeleteRecordingRules
- CreateRecordingRule
- CreatePrometheusMultiTenantInstancePostPayMode
- DescribePrometheusZones
- Grafana Service APIs
- UpgradeGrafanaInstance
- UpdateSSOAccount
- UpdateGrafanaWhiteList
- UpdateGrafanaNotificationChannel
- UpdateGrafanaIntegration
- UpdateGrafanaEnvironments
- UpdateGrafanaConfig
- UpdateDNSConfig
- UninstallGrafanaPlugins
- ResumeGrafanaInstance
- ModifyGrafanaInstance
- InstallPlugins
- EnableSSOCamCheck
- EnableGrafanaSSO
- EnableGrafanaInternet
- DescribeSSOAccount
- DescribeInstalledPlugins
- DescribeGrafanaWhiteList
- DescribeGrafanaNotificationChannels
- DescribeGrafanaIntegrations
- DescribeGrafanaInstances
- DescribeGrafanaEnvironments
- DescribeGrafanaConfig
- DescribeDNSConfig
- DeleteSSOAccount
- DeleteGrafanaNotificationChannel
- DeleteGrafanaIntegration
- DeleteGrafanaInstance
- CreateSSOAccount
- CreateGrafanaNotificationChannel
- CreateGrafanaIntegration
- CreateGrafanaInstance
- CleanGrafanaInstance
- DescribeGrafanaChannels
- Event Center APIs
- TencentCloud Managed Service for Prometheus APIs
- CheckIsPrometheusNewUser
- CreatePrometheusTemp
- CreatePrometheusAlertPolicy
- CreatePrometheusClusterAgent
- CreatePrometheusGlobalNotification
- DeletePrometheusTemp
- DeletePrometheusTempSync
- DeletePrometheusAlertPolicy
- DeletePrometheusClusterAgent
- DescribePrometheusAgentInstances
- DescribePrometheusAlertPolicy
- DescribePrometheusInstanceDetail
- DescribePrometheusClusterAgents
- DescribePrometheusInstanceInitStatus
- DescribePrometheusGlobalConfig
- DescribePrometheusInstancesOverview
- DescribePrometheusGlobalNotification
- DescribePrometheusRecordRules
- DescribePrometheusTemp
- DescribePrometheusTempSync
- DescribePrometheusTargetsTMP
- ModifyPrometheusTemp
- ModifyPrometheusAgentExternalLabels
- ModifyPrometheusAlertPolicy
- ModifyPrometheusGlobalNotification
- RunPrometheusInstance
- DescribeClusterAgentCreatingProgress
- SyncPrometheusTemp
- Monitoring APIs
- Data Types
- Error Codes
- 故障处理
- 常见问题
- 告警管理
- 文档阅读指南
- 相关协议
- 词汇表
简介
云服务器实例无法登录的故障原因有很多，其中腾讯云可观测平台可监控的故障包括云服务器带宽使用率过高和云服务器 CPU 或内存占用过高。本文将为您介绍如何排查这两大故障原因。
故障原因
腾讯云可观测平台可监测无法登录云服务器实例的原因包括：
说明：
处理步骤
云服务器带宽使用率过高
故障现象：通过自助诊断工具诊断，提示问题为带宽使用率过高。
处理步骤：
1. 通过 VNC 方式登录实例。
2. 参考 云服务器带宽使用率过高，查看实例的带宽使用情况和处理故障。
云服务器 CPU 或内存占用过高
故障现象：通过自助检查工具或者腾讯云可观测平台，显示云服务器 CPU或内存占用过高导致系统无法进行远程连接或者访问非常卡。
可能原因：病毒木马、第三方杀毒软件、应用程序异常、驱动异常或者软件后台的自动更新，会造成 CPU 占用率高，导致登录不上云服务器或者访问慢的问题。
处理步骤：
1. 通过 VNC 方式登录实例。
2. 参考 云服务器 CPU 或内存占用过高，在 “任务管理器” 中定位高负载的进程。
说明：
是
否
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