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- Plugin Marketplace
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- Contact Us
- News and Announcements
- Product Introduction
- Purchase Guide
- Development Guidelines
- Demo Zone
- Download
- Chat Interaction (UI Included)
- Video Call (UI Included)
- Desk
- Quick Start
- Integration Guide
- Configure Channels
- Admin Operation Manual
- Configure Agent to Proactively Contact Chat Users
- Login to Management End
- Third-party extension
- Agent Management
- Agent Role Permission Management
- Online Status and Reasons for Short Break
- Skill Group Management
- Session Service Flow Management
- Satisfaction Evaluation
- Quick Reply
- Session Routing and Reception Settings
- Agent Operation Manual
- AI Chatbot
- More Practices
- Live Room
- AI Chatbot
- End-to-end encrypted chat with Virgil
- Super Large Entertainment and Collaboration Community
- How to integrate Tencent IM with Salesforce
- How to integrate Tencent IM with Zendesk
- How to integrate chat widget to your Shopify online store
- Discord Implementation Guide
- How to Integrate Chat into Games
- No UI Integration
- SDK Integration
- Initialization
- Login and Logout
- Message
- Message Overview
- Sending Message
- Receiving Message
- Historical Message
- Forwarding Message
- Modifying Message
- Message Inserting
- Deleting Message
- Clearing Messages
- Recalling Message
- Online Message
- Read Receipt
- Querying Message
- Group @ Message
- Targeted Group Message
- Notification Muting
- Message Extension
- Message Reaction
- Message Translation
- Message Pinning
- Conversation
- Group
- Community Topic
- User Profile and Relationship Chain
- Offline Push
- Local Search
- Signaling
- Client APIs
- Server APIs
- Generating UserSig
- RESTful APIs
- RESTful API Overview
- RESTful API List
- Message Related
- Session Related
- Group Related
- Group Management
- Group Information
- Group Member Management
- Group Member Information
- Group Custom Attributes
- Live Group Management
- Setting Live Streaming Group Robots
- Deleting Live Streaming Group Robots
- Setting/Deleting Live Streaming Group Administrators
- Obtaining the List of Live Streaming Group Administrators
- Checking Whether Users Are in a Live Streaming Group
- Getting the Number of Online Users in an Audio-Video Group
- Getting the List of Online Members in Audio-Video Group
- Setting Audio-Video Group Member Marks
- Getting the List of Banned Group Members
- Community Management
- Group Counter
- User Management
- Global Mute Management
- Operations Management
- Chatbots
- Webhooks
- Webhook Overview
- Webhook Command List
- Operations Management Callbacks
- Online Status Webhooks
- Relationship Chain Webhooks
- One-to-One Message Webhooks
- Group Webhooks
- Before a Group Is Created
- After a Group Is Created
- Before Applying to Join a Group
- Before Inviting a User to a Group
- After a User Joins a Group
- After a User Leaves a Group
- Before Group Message Is Sent
- After a Group Message Is Sent
- After a Group Is Full
- After a Group Is Disbanded
- After Group Profile Is Modified
- Callback After Recalling Group Messages
- Webhook for Online and Offline Status of Audio-Video Group Members
- Webhook for Exceptions When Group Messages Are Sent
- Before a Topic Is Created
- After a Topic Is Created
- After a Topic Is Deleted
- Topic Profile Change Webhook
- Callback After Group Member Profile Changed
- Callback After Group Attribute Changed
- Callback After Read Receipt
- Callback After the Group Owner Changed
- Webhook Mutual Authentication Configuration Guide
- Chatbot webhooks
- Plugin Marketplace
- Console Guide
- FAQs
- Security Compliance Certification
- Chat Policies
- Migration
- Error Codes
- Contact Us
Feature Overview
When the request frequency of the API exceeds 80% of the threshold, the app backend is notified of the call frequency alarm information through a callback.
Notes
To enable the callback, you must configure the callback URL. For detailed configuration methods, see Webhook Configuration.
Once the callback URL is configured, an alarm callback is triggered by default if the request frequency exceeds the alarm threshold.
During this callback, the Chat backend initiates an HTTP POST request to the app backend.
After receiving the callback request, the app backend must check whether the SDKAppID contained in the request URL is consistent with its own SDKAppID.
For other security-related matters, see Webhook Overview - Security Considerations.
API Description
Sample Request URL
In the following example, the callback URL configured in the app is
https://www.example.com
Example:https://www.example.com?SdkAppid=$SDKAppID&CallbackCommand=$CallbackCommand&OptPlatform=$OptPlatform&contenttype=json
Request Parameters
Request Parameters
Parameter | Description |
https | The request protocol is HTTPS, and the request method is POST. |
www.example.com | Callback URL |
SdkAppid | SDKAppID allocated by the Chat console at the time of application creation |
CallbackCommand | Fixed as Alert.RequestOverLimit |
contenttype | Fixed value: JSON |
OptPlatform | Client platform. For values, see Webhook Overview - Webhook Protocol for the meaning of the OptPlatform parameter. |
Sample Request Packet
{ "CallbackCommand": "Alert.RequestOverLimit", "ServiceName": "openim", "Command": "batchsendmsg", "Request": 510, "Limit": 200 }
Request Packet Fields
Field | Type | Description |
CallbackCommand | String | Fixed as Alert.RequestOverLimit |
ServiceName | String | Internal service name of API. Different ServiceNames correspond to different service types. |
Command | String | API command word, combined with ServiceName to identify specific business features. |
Request | Integer | API request QPS rate |
Limit | Integer | API request QPS threshold |
Sample Response Packet
{"ActionStatus": "OK","ErrorInfo": "","ErrorCode": 0}
Response Packet Fields
Field | Type | Description |
ActionStatus | String | Request processing result: OK indicates successful processing. FAIL indicates failed processing. |
ErrorCode | Integer | Error code |
ErrorInfo | String | Error description |
References
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