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Pricing and Selection

Last updated: 2024-05-10 16:44:40

    How is TencentDB for SQL Server priced?

    TencentDB for SQL Server comes with a genuine Microsoft license and can be billed in a pay-as-you-go (postpaid) manner. The price consists of two parts: instance specification (memory capacity) and storage space (disk capacity). For pricing details for different regions, please see Product Pricing.

    How do I purchase a TencentDB for SQL Server instance?

    Log in to the TencentDB for SQL Server Console to create an instance or purchase an instance directly on the purchase page.

    Do I have to buy an SQL Server license?

    Tencent Cloud can provide TencentDB instances with "license included". The price of a "license included" model includes a SQL Server software license, underlying hardware resources, and TencentDB management features, so you don't need to purchase a Microsoft SQL Server license separately. With a "license included" database, you only need to pay for instance specifications and usage duration and don't have to worry about hardware and licensing costs. Therefore, you only pay low variable costs instead of high fixed costs, which helps you reduce IT costs.
    Note:
    Purchasing TencentDB for SQL Server does not mean that you purchased a Microsoft SQL Server long-term license contract; therefore, you should not use the TencentDB license outside of this service. For more information, please see Microsoft Volume Licensing Product Terms and Online Services Terms.
    The basic price of TencentDB for SQL Server does not include other Microsoft or Tencent Cloud services.

    Does TencentDB for SQL Server Come with Genuine Microsoft Licensing?

    TencentDB for SQL Server comes with genuine Microsoft licensing.

    What is the Renewal Process for TencentDB for SQL Server?

    The renewal operation extends the usage duration of an instance and supports the following two renewal actions:
    On the Instance List page in the TencentDB for SQL Server console, choose the desired instance, and click Renew or choose More > Set Auto-Renewal.
    On the renewal management page in the Billing Center,choose the TencentDB for SQL Server items pending renewal, choose the relevant instance, and click Renew or Batch Renewal . For details, see Renewal Instructions.

    How Do I Handle Refunds If I Purchased a TencentDB for SQL Server Instance in the Wrong Region?

    If you want a refund, process it according to your instance scenario:
    For pay-as-you-go instances: TencentDB for SQL Server can directly return resources, and refunds cannot be requested.
    For monthly subscription instances:
    Five-day unconditional self-service refund: Under each account, for monthly subscription prepaid TencentDB for SQL Server, starting from the date of purchase, within five days (including the fifth day), you are entitled by default to one instance of five-day unconditional refund.
    Standard self-service refund: If you have already enjoyed the 5-day unconditional refund, we also support the self-service refund of your 199 monthly subscription TencentDB instances at any time through the console.
    Billing mode switching from pay-as-you-go to monthly subscription for TencentDB does not support the 5-day unconditional refund.
    In cases of suspected abnormal/malicious returns, Tencent Cloud reserves the right to refuse your return request. Before requesting a refund, view the refund instructions and notes, see Refund.

    What Happens If TencentDB for SQL Server Expires with Arrears?

    For monthly subscription instances:
    The system will send users a renewal reminder notification via email, on-site messages, and SMS 7 days before the expiration of TencentDB resources.
    If your cloud service is not renewed before it expires (including the day of expiry), the system will start to suspend the service (cutting off the network and shutting down devices, while only retaining the data) at the point of expiry.
    TencentDB resources that have expired for more than seven days will be reclaimed by the system, and the data will be cleared and cannot be recovered.
    For pay-as-you-go instances:
    From the moment the balance becomes negative: Within 24 hours, TencentDB can continue to be used and fees will continue to be charged. After 24 hours, the TencentDB instance will be isolated, and the isolated instance cannot be accessed, while billing is stopped.
    After automatic shutdown: Within 3 days of shutting down, if your account balance is not topped up to more than 0, you cannot start it. If the balance is topped up to more than 0, billing will continue, and you can start it. If the account balance is less than 0 for 3 days, the pay-as-you-go TencentDB will be reclaimed, all data will be cleared, and cannot be retrieved. For more details, see Payment Overdue.

    What Are the Differences Between Monthly Subscription and Pay-as-You-Go Billing Modes?

    Monthly subscription: Also known as prepaid, where you pay for the instance when creating it. Suitable for long-term needs, more cost-effective than pay-as-you-go. The longer the purchase duration, the more discounts available. Monthly subscription instances cannot be changed to pay-as-you-go instances.
    Pay-as-you-go: Also known as postpaid, where a charging order is generated every hour, and fees are deducted from the Tencent Cloud account according to the instance specifications at the time the order is created. Suitable for short-term needs. The instance can be released immediately after use, saving costs. Pay-as-you-go can be converted to a monthly subscription. For more details, see From Pay-as-You-Go to Monthly Subscription.

    Can Monthly Subscription and Pay-as-You-Go Billing Modes be Converted to Each Other?

    Pay-as-you-go can be changed to a monthly subscription. For details, see From Pay-as-You-Go to Monthly Subscription. Monthly subscription instances cannot be changed to pay-as-you-go instances.

    Converting TencentDB for SQL Server From Pay-as-You-Go to Monthly Subscription, How Will It Affect the Business? How Will It be Billed?

    Converting from pay-as-you-go to a monthly subscription will not affect your business access in any way. Use with confidence. For billing details, see Primary Instance Pricing.

    Are There Any Differences In the Features Supported by Monthly Subscription and Pay-as-You-Go?

    The features supported are basically the same. For specific details about each feature, you can see Features and Differences.

    Will I be Charged for TencentDB for SQL Server Pay-as-You-Go Instances When They Are Not In Use?

    For pay-as-you-go instances, charges will continue to incur. You should Terminating Instance as soon as it is no longer in use to avoid further fees.

    What Should I Do If There Is Insufficient Inventory of TencentDB for SQL Server Instances In a Certain Availability Zone?

    When the desired availability zone has an insufficient inventory of TencentDB for SQL Server instances, you have the following options:
    Purchase instances in another availability zone within the same region, and once the target availability zone is restocked, migrate the instance to the target zone. For detailed steps, see Migrating Across AZs. Instances in different availability zones within the same region can interconnect over the private network, which will not affect your use, so this method is recommended.
    If your business needs are not urgent, wait for some time. Once the target availability zone has instance stock available, proceed with the purchase. However, due to varying conditions across supply chains, the time required to replenish stock cannot be determined. If you have a significant need to purchase TencentDB for SQL Server, you can also Submit Ticket and contact us to reserve resources in advance. We will coordinate resources for you ahead of time to ensure that you can use them as scheduled.

    How Do I View the Expenditure Bill for TencentDB for SQL Server?

    You can view your account's available balance, income and expenditure details, fees incurred by using TencentDB for SQL Server, and make recharge remittances through the Tencent Cloud console's billing center. For details, see Viewing Bill Details.

    How Can I Terminate a TencentDB for SQL Server Instance?

    Based on your business needs, you can return pay-as-you-go and monthly subscription instances through the console. For details, see Terminating Instance.

    Can a Terminated TencentDB for SQL Server Instance be Recovered?

    Terminated instances will be placed in the recycle bin, where they can be restored.
    Monthly subscription instances entering the recycle bin: Instances in the recycle bin will be retained for 7 calendar days. If not renewed within these 7 days, the system will release resources, making them unrecoverable.
    Pay-as-you-go instances entering the recycle bin: For instances voluntarily terminated by users without arrears, they are retained in the recycle bin for 24 hours. Instances not renewed on time, after the 24-hour retention duration, will have their resources released by the system, making them unrecoverable.

    Can TencentDB for SQL Server Instances in Different Availability Zones of the Same Region be Interconnected Through the Private Network?

    Instances in the same region but different availability zones can be interconnected using private IP addresses.

    Can a Cloud Server CVM and TencentDB for SQL Server in Different Availability Zones of the Same Region be Interconnected? What Would be the Latency?

    A Cloud Server CVM and TencentDB for SQL Server in different availability zones of the same region and within the same VPC can be interconnected using private IP addresses. The latency is typically around 0.5 milliseconds.

    Can the Region of a TencentDB for SQL Server Instance be Modified?

    After purchasing an instance, its region cannot be modified. You can use Migration from SQL Server to TencentDB for SQL Server to migrate data to an instance in the target region, and then Terminating Instance.

    Can the Availability Zone of a TencentDB for SQL Server Instance be Modified?

    Normally, there is no distinction among different availability zones and no need for modification. However, if there is a special need to change the availability zone of an instance, see Migrating Across AZs.

    For TencentDB for SQL Server Two-Node (Formerly High-Availability or Cluster Edition) Instances, Should You Choose a Single Availability Zone or Multiple Availability Zones?

    Within the same region, private networks are interconnected in the availability zones, and can achieve fault isolation between them. If your application requires higher disaster recovery capabilities, we recommend deploying your instances in different availability zones within the same region. For more details, see Multi-AZ Disaster Recovery.

    How Do You Purchase a TencentDB for SQL Server Instance with Multiple Availability Zones?

    Log in to the TencentDB for SQL Server console. In the instance list, click Create New Instance to enter the purchase page. On the TencentDB for SQL Server purchase page, choose the desired support region. In Multiple Availability Zones option, choose the corresponding standby availability zone. Only certain availability zones support standby availability zones. For specific selectable standby availability zones, see the purchase page.

    How to Upgrade a TencentDB for SQL Server Instance From Single Availability Zone to Multiple Availability Zones?

    Log in to the TencentDB for SQL Server console. In the instance list, choose the instance you wish to upgrade, and click Adjust Configuration to enter the configuration adjustment page. In the configuration adjustment page, under Multiple Availability Zones Deployment option, choose the corresponding standby availability zone. For more details, see Multi-AZ Disaster Recovery.

    How to Restart TencentDB for SQL Server?

    Restarting an instance is a common maintenance method for TencentDB for SQL Server. It is equivalent to restarting a local database. For more details, see Restarting Instance.

    How to View and Manage TencentDB for SQL Server Instances?

    Log in to the TencentDB for SQL Server console. In the instance list, you can view instance-related information and manage the instance. For details, see Managing TencentDB for SQL Server Instance.

    What Tags Can be Used to Facilitate the Classification Management of TencentDB for SQL Server Resources?

    As businesses grow, the number of devices and instances that need to be managed increases. Under the circumstances of increasing operational management projects, reasonable classification management and maintenance of resources become one of the important means of resource management. Through Renaming Instance,Setting Instance Remarks,Setting Instance Tag,Setting Instance Project and other dimensions, users can add descriptive to the TencentDB for SQL Server instances, facilitating better management and distinction of instance resources.

    What Is the Purpose of the TencentDB for SQL Server Instance Name, and How Can the Instance Name be Modified?

    The instance name is primarily used for the differentiation and management of TencentDB for SQL Server instances. It can be modified via the console. For more details, see Renaming Instance.

    What Is the Purpose of the Instance Remark for TencentDB for SQL Server, and How Can the Instance Remark be Set?

    TencentDB for SQL Server allows users to add remarks to instances, increasing their descriptiveness for better management and distinction of instance resources. For more details, see Setting Instance Remarks.

    What Is the Purpose of Instance Tags for TencentDB for SQL Server, and How Can Instance Tags be Set?

    Tags are key-value pairs provided by Tencent Cloud for identifying cloud resources. They can be used to classify TencentDB for SQL Server resources based on various dimensions (such as business, purpose, owner, etc.), making it very convenient to filter and identify resources. For more details, see Setting Instance Tag.

    What Is the Purpose of Instance Projects for TencentDB for SQL Server, and How Can the Project Affiliation of an Instance be Set?

    The project feature is used for managing cloud resources by project, allowing for the division of cloud resources into different projects. When a TencentDB for SQL Server instance is created, the instance must be assigned to a project. Users can establish multiple projects under one account, managing different resources in each project and assigning multiple different instances to different projects. For more details, see Setting Instance Project.
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