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[Anti-DDoS] Announcement on Billing Model Upgrade
2026-09-08 16:00:00
Dear Tencent Cloud user,
To provide you with better service and a simpler user experience, Anti-DDoS product will adjust its billing model starting Beijing Time September 10, 2026 (Thursday). We understand that this change may affect your purchasing decisions, and we would like to explain the update in detail below, along with our commitment to making this transition as smooth as possible.
Billing Model Changes
1. Simplified billing: We are consolidating the billing structure previously spread across DDoS Basic Protection, Anti-DDoS Pro (Standard/Standard 2.0), and Anti-DDoS Pro (Enterprise) into a single, simplified billing model made up of 5 fee components, reducing the complexity of understanding and managing your billing.
2. Flexible subscription options: The base plan offers two options — Essential plan (2 best-effort mitigation sessions per month) and Premium plan (unlimited best-effort mitigation sessions per month) — so you can choose based on your protection needs.
3. Protection add-ons: For customers who need higher protection capacity, we also offer the Chinese Mainland Protection Add-on, the Global (Outside Chinese Mainland) Protection Add-on, and the Cross-Region Protection Add-on, all purchasable as needed.
4. Usage-based fees: In addition, a Clean Data Transfer Fee (based on clean traffic) and a Protected Resource Count Fee (based on the number of resources associated with a protection instance) apply, both billed at a tiered rate on a postpaid basis once the prepaid monthly quota is used up. If you have customized protection needs such as security operations services or major-event protection support, you may additionally subscribe to the Custom Protection Policy Fee.
Impact and Actions Required
After this billing model update takes effect, new subscriptions from newly onboarded customers will be billed under the new model;
Existing DDoS Protection products subscribed before this update (such as Anti-DDoS Pro) will continue to be billed under the original model. We will keep the billing method for existing customers unchanged to minimize the impact on you;
Existing customers' current protection configurations and protection performance will not be affected by this update, and you can continue to manage them via the console or API as usual;
If you need to purchase a new legacy Anti-DDoS Pro instance, the buy page will no longer support purchasing it directly, but you can still do so by calling the API CreateBgpInstance;
If you would like to switch your existing Anti-DDoS Pro instance(s) to the new billing model, you may submit a ticket to contact us for support.
We understand that any change may cause inconvenience, so we will provide detailed guidance and support to help you understand the new billing model and complete the transition smoothly. If you have any questions or need further assistance, please feel free to contact our customer service team by submitting a ticket at any time.
Thank you for your trust and support in Tencent Cloud DDoS Protection. We look forward to continuing to provide you with excellent service.
