You can refund a CSC edition within five days of purchase if it hasn’t been used.
Use of a CSC edition refers to the use of the features in the edition, including but not limited to asset health check. In all the following cases, the edition is used, and you cannot apply for a refund as stated above:
You have performed asset health checks after the purchase of the CSC edition.
You have used breach and attack simulation (BAS) and other features after the purchase of the CSC edition.
You have downloaded health check reports after the purchase of the CSC edition.
Refund channel
Cash vouchers and other vouchers (promo vouchers or discounts) are non-refundable. Non-voucher payments will be proportionally refunded to the payer's Tencent Cloud account using the original payment method (cash or free credit).
Refund method
For orders that meet the 5-day unconditional return policy, submit a ticket for refund.