Please check whether the template contains non-compliant content.
Please apply for signatures and templates in compliance with the signature and body template review standards.
You can enter a template name as needed, and there are no special requirements.
If the template content is short, has unclear definition, or has too many variables, you need to add remarks for the use case; otherwise, the review personnel may not be able to confirm the SMS content and use case.
For example, if the template content is Your verification code is {1}. Please enter it in {2} minutes. If you did not make this request, please contact the customer service at {3}.
, you can enter "Your verification code is 123456. Please enter it 5 minutes. If you did not make this request, please contact the customer service at XXXX." as the template remarks.
You cannot enter links (including short links) as a template variable parameter. If required, you are recommended to directly use a URL that has already obtained ICP filing as a constant in the SMS template and use it after the template is approved.
You can have up to 1,000 SMS templates. You can select different templates to send SMS messages as needed.
Yes. Hyperlinks can be added to both general and marketing SMS messages. The link address can be a constant only (fixed), and the SMS content needs to be submitted for review and can be sent only after approval. If the SMS content is found violating the Tencent Cloud SMS terms of use, your account will be banned.
Generally, the review result will be returned in about 2 hours after you apply for an SMS signature or body template (review hours: 9:00–21:00 everyday).
If you urgently need to use the SMS feature, please consult SMS helper, and we will expedite the review. If the review is not passed, you can also consult SMS helper for assistance.
An approved body template does not necessarily mean that messages will be successfully delivered (as ISPs also have sampling-based review mechanisms). If your SMS message fails to be sent, you can consult SMS helper for assistance.
For individual users, a template variable currently can contain up to 12 characters. If the limit is exceeded, you are recommended to upgrade to organizational user.
Please use {digit}
as variables in the order of {1}
, {2}
, and so on.
For example, Your verification code is {1}, which is valid for {2} minutes and should not be disclosed to others. If you did not make this request, please ignore this message.
Approved templates cannot be modified. If needed, you can submit a new one for review. Templates that are being reviewed or have been rejected can be modified.
Variable content (such as name, date, and verification code) in an SMS template can be replaced with a variable parameter {1}
. If there are multiple variables, you need to enter them starting from 1; however, a template cannot contain only variables.
A body template for marketing SMS messages must contain the unsubscription method so as to allow recipients to reply "TD", "T", or "N" to unsubscribe; otherwise, the messages may be blocked by ISPs.
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