What's the billing mode for VPN connections?
VPN tunnels and customer gateways are free of charge, but VPN gateways are charged.
The VPN gateway offers a "pay-as-you-go (postpaid)" billing model. You can select the billing method as needed. For details, see Billing Overview.
Why can't I renew or upgrade VPN gateways?
A VPN gateway cannot be renewed and upgraded at the same time. If you have an unpaid renewal or upgrade order, other renewal or upgrade operations cannot be performed. The system invalidates unpaid renewal or upgrade orders at 24:00 every day, after which you must re-submit your order.
Will I receive a reminder when my VPN gateway expires?
Is an SSL VPN connection still charged after it is terminated?
After an SSL VPN connection is terminated, no traffic fees will be incurred. However, the VPN gateway instance fee and SSL connection fee are fixed and will also be charged. Please delete any resources that you no longer need in time.
Why am I charged for creating a VPN but not using it?
The billing items vary based on the VPN product type:
The billing items for IPsec VPN include the gateway instance fee and public network traffic fee. The gateway instance fee is a fixed charge.
The billing items of SSL VPN include the gateway instance, SSL connections, and public network traffic. Fixed fees are charged for the gateway instance and SSL connections, and the public network traffic is charged in pay-as-you-go mode.
Why is a pay-as-you-go VPN connection still charged after it is deleted?
A VPN connection is hourly postpaid in pay-as-you-go billing mode (billed hourly; time less than an hour is counted as an hour). If you use a connection during 12:02–13:20, fees will be incurred for two hours (12:00–13:00 and 13:00–14:00). In addition, the billing time in pay-as-you-go mode is not fixed and may be delayed; for example, fees for 13:00–14:00 may be billed after 14:00 or 15:00.
Do I need to pay for VPN tunnels and customer gateways?
VPN tunnels and customer gateways can be used for free.
Why cannot I delete an overdue gateway?
You can delete an overdue gateway only after you delete the resources associated with the gateway.
If I use an SSL VPN connection only from 8:00 to 12:00 in the morning, is the connection charged for other time periods?
In time periods with no traffic, only the VPN gateway instance fee and the SSL connection fee are charged.
How do I enable auto-renewal?
In the upper right corner of the Tencent Cloud console, click Fees, and then in the left navigation pane, click Renewal Administration. Set up your auto-renewal resources on the Renewal Administration page under the Auto-Renewal tab.
Why does the fee still be automatically deducted even when the VPN tunnel is not connected or has been deleted?
The outbound traffic of the VPN gateway will be charged. Delete the unused VPN gateway to avoid fee deduction.
Does it support scaling up or down?
Currently, adjustments to VPN gateway bandwidth are supported only within specific ranges. Please plan your bandwidth in advance based on your business requirements.
IPsec VPN (which supports only pay-as-you-go) supports scaling up or down within its respective bandwidth ranges (that is, [5, 100] Mbps, [200, 1000] Mbps, [2000, 3000] Mbps), but does not currently support scaling across different ranges.
SSL VPN (which supports only pay-as-you-go) supports scaling up or down within its respective bandwidth ranges (that is, [5, 100] Mbps, [200, 1000] Mbps).