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Tencent Cloud Distributed Cache (Redis OSS-Compatible)

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Network Connectivity

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마지막 업데이트 시간: 2025-12-23 17:02:44

Check Details

The source and target databases need to be normally connected, and if not, a connection failure will be reported.

Causes

The network or server where the source database resides has a security group or firewall configured. For more information, see Failed Connectivity Test > Security Group or Firewall Configured in Network or Server of Source Database.
The source IP addresses are blocked by the source database. For more information, see Failed Connectivity Test > Source IP Addresses Blocked in Source Database.
The network port is closed. For more information, see Failed Connectivity Test > Closed Network Port.
The database account or password is incorrect.

Troubleshooting

Refer to the causes above based on the actual scenario and troubleshoot as instructed.

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