Combat COVID-19 with Tencent Cloud

Leverage the power of technology to help combat the spread of COVID-19. Together We Can.

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COVID-19 Cloud Resources Support Program

In view of the current COVID-19 outbreak, Tencent Cloud is launching the COVID-19 Cloud Resources Support Program to support enterprises and organizations in need by providing free credits which can be applied to the purchase of cloud products and services to combat COVID-19.

Enterprises and organizations that wish to apply for this program can click the Apply for Support button below and our team will contact you as soon as possible.

As the world faces a global pandemic together, Tencent Cloud focuses on providing essential cloud services to help international enterprises, medical establishments and government institutions stay connected and continue their work. Together, we will overcome this crisis.

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Empowering Enterprise Remote Workers

Enterprise sector

Many enterprises are pivoting to telecommuting in response to the COVID-19 outbreak. Tencent Cloud provides a suite of services that covers all aspects of remote work, including video conferencing, office automation, IM communications and more. These services leverage our Global Application Accelerator Platform (GAAP) and TencentDB capabilities to ensure global enterprises receive secure, reliable and flexible services.

VooV Meeting

An enterprise-level video conferencing tool for telecommuting, enabling online collaboration while working remotely. VooV Meeting is free to the public during the ongoing pandemic. Features include unlimited meeting duration and support for up to 300 participants.
100+
countries and regions available globally
Free
to the public during the pandemic

AI Transfy

AI Transfy uses Tencent’s powerful speech recognition technology to transcribe lines in audio/video tracks. The transcription engine filters out background noises to ensure the accuracy of speech recognition. Audio/video subtitles for live video and other streaming media are generated in real time via transcription and translation. Summarized notes can also be generated to highlight key points.
Live
subtitles supported
Smart
Speech Recognition

Global Application Acceleration Platform

A global acceleration tool with cross-cloud capability, featuring flexible integration and strong manageability.
50+
nodes around the globe
99.95%
link stability

Game Multimedia Engine

A voice communication network protocol solution, with services such as real-time communications, voice messaging and speech-to-text conversion. Supporting more than 120 languages, GME features a low integration threshold and can be deployed globally.
120
languages
Real-time
communications

TencentDB

TencentDB offers a suite of highly reliable, highly available and elastic database products. It works with mainstream open-source and commercialized databases, including MySQL, Redis, SQL Server, Tcaplus and more. The comprehensive set of services supported includes disaster recovery and backup, monitoring, data transmission, security services, smart database administration and more.
99.9996%
data reliability
99.95%
service availability

Optical Character Recognition

Tencent Cloud OCR provides high-precision printed and handwritten text recognition services for a diverse set of use cases, including identification, invoices and a wide range of industry-specific documentation. It has been tested and proven with several successful customer stories in multiple industries ranging from finance to enterprise and more.
50+
top-rated service capabilities

Enhancing Telehealth Efficiency

Healthcare sector

Telehealth services and virtual interactive visits can quickly ramp up diagnostic efficiency during an ongoing global pandemic. Tencent Cloud Real-time Communication (TRTC) and one-stop Live Video Broadcast (LVB) solution enables medical expert to provide professional consultations and interactive video visits across borders. TencentDB also helps medical institutions manage data and track trends on the virus outbreak.

Live Video Broadcasting

Tencent Cloud offers a one-stop live streaming solution that supports a large number of concurrent viewers with low latency and high video quality. This helps health professionals conduct medical talks and training to share knowledge during the COVID outbreak.
1300+
global CDN acceleration nodes

TencentDB for SQL Server

TencentDB for SQL Server supports hospital systems, pharmaceutical systems, telehealth systems and commonly used health information systems such as HIS, LIS and PACS. Temperatures taken by infrared thermometers are automatically uploaded to the database to monitor every individual’s health status in public spaces.
99.9996%
data reliability
99.95%
service availability

Tencent Real-Time Communication

TRTC leverages Tencent’s 21 years of experience in network and audio/video technologies to develop two solutions, a multi-person audio/video call solution and a low-latency interactive live streaming solution. Both are now available to developers via Tencent Cloud services with the goal of helping developers quickly build optimal audio/video interactive solutions to improve communications during the COVID-19 crisis.
All-platform
communications
<300ms
latency on average

Key Management Service

KMS provides data encryption and key management services for healthcare, finance, government and Internet industries to meet industry-specific security and compliance requirements. Tencent encryption service supports both local and cloud-based data, enabling institutions to easily protect their data at a low cost.
FIPS140-2
certified
20,000
API calls for free

VooV Meeting

A video conferencing tool for telecommuting. VooV Meeting is free to the public during the ongoing pandemic. Features include unlimited meeting duration and support for up to 300 participants.
100+
countries and regions available globally
Free
to the public during the pandemic

Accelerating Essential Information Dissemination

Government sector

Information management and propagation is one of the key factors in managing a global pandemic. Tencent Cloud provides government institutions with a wide range of communication services, including SMS, instant messaging, Interactive Live Video Broadcasting (ILVB), AI subtitling (AI Transfy) and video conferencing. The goal is to help governments engage with the public and keep them updated with the latest news. TencentDB also helps manage data and track the spread of COVID-19.

Short Message Service

Tencent Cloud SMS is designed to help corporate users access high-quality text messaging services quickly and flexibly and deliver text messages instantly to recipients in any of the 200+ countries/regions it covers.
200+
countries and regions supported

Live Video Broadcasting

Backed by Tencent’s well-established audiovisual platforms, globally-deployed cache nodes and leading audio/video AI technologies, LVB provides developers with professional and stable live push, transcoding, distribution and playback services.
1300+
global CDN acceleration nodes

Instant Messaging

Based on the underlying IM capabilities of QQ, Tencent IM SDK integrates capabilities ranging from chat and conversation to group and profile management. Users can send and receive rich media messages including text, images, voice and video, meeting diverse communication needs.
24
integration nodes worldwide
Fast
SDK integration in seconds

VooV Meeting

An essential video conferencing tool that enables governmental organizations to hold online meetings on the fly to share information and strategize across multiple agencies and organizations. VooV Meeting is free to the public during the ongoing pandemic. Features include unlimited meeting duration and support for up to 300 participants.
100+
countries and regions available globally
Free
to the public during the pandemic

TencentDB for Redis

TencentDB for Redis easily handles high concurrent access with 100k QPS. With features including automatic switchover for disaster recovery, auto backup and over 30 monitoring metrics, TencentDB for Redis is ideal for large-scale video conferencing and online courses.
100k QPS
high concurrent access
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