Statistics and Analysis

Last updated: 2020-07-13 16:55:40

    The IM console provides you with data statistics and analysis features. You can log in to the IM console, click the target app card, and choose Statistical Analysis in the left sidebar to view app data such as the user base, message activity, group size, and real-time monitoring data.

    Normally, data is updated at 10:00 a.m. every day. If the data is 0 or not updated, check whether the SDKAppID produced relevant data (for example, whether there are new registered users) in the specified period. If data was produced but not updated, wait a time for it to be updated.

    Daily Data Statistics

    User base

    1. On the Statistical Analysis page, select the User Base tab.
    2. In the overview area, you can view the following data:
      • Peak DAU in the current month: the peak DAU for the current month as of yesterday. This metric is 0 on the first day of every month.
      • Cumulative number of users as of yesterday: the cumulative number of UserIDs registered with the SDKAppID as of yesterday.
      • Number of new registered users yesterday: the number of new UserIDs registered with the SDKAppID yesterday.
    3. Select 7 days, 14 days, or 30 days, or specify a period.
    4. In the data trend area, you can view the DAU and New or Cumulative Registration chart for the selected period.
    5. In the data details area, you can view the data of each day for the selected period, including DAU, DAU (day-over-day), cumulative users, cumulative users (day-over-day), new registered users, and new registered users (day-over-day). You can also export data tables by clicking Export as CSV.

    Message activity

    1. On the Statistical Analysis page, select the Message Activity tab.
    2. In the overview area, you can view the following data:
      • Number of one-to-one messages yesterday: the total number of C2C chat upstream messages under the SDKAppID yesterday.
      • Number of group messages yesterday: the total number of upstream messages in private groups, public groups, and chat rooms under the SDKAppID yesterday.
    3. Select 7 days, 14 days, or 30 days, or specify a period.
    4. In the data trend area, you can view the C2C or Ordinary Group message count charts for the selected period.
    5. In the data details area, you can view the data for each day for the selected period, including the message count, message count (day-over-day), message senders, message senders (day-over-day), offline push quantity, and offline push quantity (day-over-day). You can also export data tables by clicking Export as CSV.

    Group size

    1. On the Statistical Analysis page, select the Group Size tab.
    2. In the overview area, you can view Peak Group Count This Month, which is the peak group count in the current month as of yesterday under the SDKAppID. This metric is 0 on the first day of every month.
    3. Select 7 days, 14 days, or 30 days, or specify a period.
    4. In the data trend area, select data items to view the New, Cumulative, or Active group count charts for the selected period.
    5. In the data details area, you can view data of each day for the selected period, including new groups, new groups (day-over-day), active groups, active groups (day-over-day), peak group count, and peak group count (day-over-day). You can also export data tables by clicking Export as CSV.

    Real-Time Monitoring

    The real-time monitoring feature is currently in the beta test phase. We are iterating and updating the feature. If you have any comments or suggestions, contact us through our QQ group (468195767) or submit a ticket.

    1. On the Real-Time Monitoring page, select the Group Size tab.
    2. In the overview area, you can view Today's One-to-One Messages, Today's Group Messages, and Web/Mini Program Messages.
    3. In the monitoring data details area, the time axis displays 24-hour data by calendar day by default. When you hover the cursor over the data chart area, you can scroll the scroll bar to magnify the time axis to view details, drag the time axis leftwards or rightwards to view data at different time points, and click the legend below the time axis to hide or display values in the chart.
      • In the login monitoring area, you can view the number of logins and login success rate on different clients.

        Currently, only login data reported by iOS, Android, Windows, and Mac devices with SDK version 4.8.10 or later can be displayed. We recommend that you use the latest SDK.

      • In the message monitoring area, you can view the number and success rate of one-to-one messages and group messages on different clients.

        Currently, only message data reported by iOS, Android, Windows, and Mac devices with SDK version 4.8.10 or later can be displayed. We recommend that you use the latest SDK. Web clients and Mini Program do not support message count statistics by chat type.

      • In the callback monitoring area, you can view the number of callbacks and callback success rate.
      • In the RESTful API call monitoring area, you can view the number of RESTful API requests and the request success rate.
      • In the offline push monitoring area, you can view the number of offline pushes and the push success rate.

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