Account Password

Last updated: 2019-09-02 14:56:38

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Your account password is an important credential ensuring the security of your account. Please keep it safe and change it regularly if possible.

Password Best Practices

  1. Change your password at least once every 90 days.
  2. Do not re-use any of your last three passwords.

Password Complexity Requirements

The password must be a combination of 8-20 characters including at least one of each of the following: letter, number and special character (such as / or _, but excluding spaces).

Email Login Security Rules

  1. The password can only be entered incorrectly up to three times each day per account.
  2. After three failed attempts, you must enter a verification code to log in.
  3. After 10 failed attempts, your account will be locked for 24 hours, starting from the first time an incorrect password was entered.