Post-paid Account Payment

Last updated: 2019-02-01 16:15:55

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There are three ways for you to make a payment in your post-paid billing account.

  • Your cloud services are billed based on your billing cycle, and we will automatically charge the bill amount on your default payment method bound with your post-paid account on the due date (10th of each month).

    For example, your credit limit is $30 and your billing cycle is 30 days, and you spent $20 on cloud services during August, during which your available credit is deducted to $10. We will automatically charge $20 on your default payment method on September, 10th, after which your available credit will be restored to $30.

  • When the available credit in your post-paid billing account is equal to 0 or less than the bill amount before the due date, we will automatically charge the bill amount on your default payment method bound with your post-paid account. Once the bill is successfully paid, your available credit will be restored.

  • If your account is in arrears and your cloud services are interrupted, you can make a payment on the billing center by yourself in the following ways:

    A. After logging in to Tencent Cloud, you can click "Pay Now" on the "Billing Center" page to pay off the outstanding balance in your account if there are funds in your account, but you cannot make a payment here if the outstanding balance is equal to 0.

    B. The other self-help option is that you make a payment with the credit card you have added in the account after processing to the "Payment" page. If the payment amount is larger than the amount you currently owe, the surplus amount will be added to the available credit which cannot be withdrawn.