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Errors

Last updated: 2023-10-08 15:10:10

You can view the errors that occurred during live streaming in the CSS console.
Prerequisites
You have logged in to the CSS Console.
Directions
1. Select Monitoring > Errors on the left sidebar.
2. Enter a stream ID to query the errors the stream encountered in the last seven days. The time frame cannot be longer than three hours.
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Error Types
Below is a list of errors that may occur during live streaming. 
Error Type
The video timestamp moved backwards
The audio timestamp moved backwards
The video timestamp increased notably
The audio timestamp increased notably
Chunk size too big
Two consecutive video frames arrived late
Two consecutive audio frames arrived late
The video codec changed
The audio codec changed
No codec header before a video frame arrived
No codec header before an audio frame arrived